Customer Service Representative
Posted on: 1 Oct 2021
Orlando, FL
Job Description
Experience the Benefits of Working at Wyndham Destinations:
$16.50 an hour (Bilingual Spanish)
The opportunity to work from home immediately (equipment provided by us)
Comprehensive medical, dental, and vision benefits, effective within 30 days
Accrue up to 12 paid vacation days, 5 floating holidays, and 6 paid sick days per year (based on a full calendar year)
Travel discounts for Wyndham hotels and resorts
An Employee Stock Purchase Program
401k with company match after your first year of employment
Advancement opportunities within a variety of career paths including a Leadership Development Program for high potential agents
Up to $6,000 a year in tuition reimbursement
A fun, friendly work environment
Ability to choose days off from available options
Are You the Right Fit? Here is What we are Looking for:
Fluent Bilingual Spanish and English
High School Diploma or GED required
Six months customer service or sales experience
Ability to build rapport with a customer quickly, ask probing questions, and meet the customer’s needs
Strong active listening and problem solving skills
Must have demonstrated ability to work well under pressure and multi task
Training schedule (4 weeks): 9:30am - 6:15PM Eastern Time
Initial schedule after training; Mon - Friday 11:30AM - 8:00PM Eastern Time
What is required for me to work from home?
Quiet workplace free of distractions
High speed internet (DSL or Cable only) with download speed of 10mbps, upload speed 2mbps, Latency less than 80ms
Must be able to hardwire computer directly to router
Must have own personal device with a camera and have access to the Internet
Homeowners or renters insurance for the work environment (proof of insurance will be required on day 1)
Intermediate computer proficiency and ability to troubleshoot technical issues while at home
Must reside within an hour of a Wyndham Destinations resort or corporate location
Wyndham Worldwide
Orlando, FL
Our global presence in 110 countries at more than 200 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world’s largest vacation ownership, exchange and rental company. Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime.
Beliefs and Values
What we believe . . .
We believe in putting the world on vacation.
Vacations fuel our company, our careers and the lives of our customers. We open the world to travel. We celebrate the joy of the journey and the delight of the destination.
We believe in finding your perfect place.
Wyndham Destinations enables you to own vacations forever, exchange for a new view, or rent for a visit.
We believe in hospitality with heart.
Vacations deliver some of life’s best memories, and our global team is here to help you make the most of our big, wide world.
Our world is your destination.(SM)
Wyndham Destinations Core Values:
The execution of our strategy is firmly anchored by our culture — the foundation comprised of the shared values, competencies and spirit of our global team. Aligned with our vision to put the world on vacation, our values are the HEART of Wyndham Destinations:
Hospitality
Engagement
Accountability
Respect
Teamwork
We recognize that our impact on customers, associates, and communities strengthens lives. Wyndham Destinations thrives upon the commitment of our 24,000+ associates, and we foster a culture that unlocks the full potential for success as a company, and as individual and team contributors.
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IndustryHotel/Tourism
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No. of Employees39,200+
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Jobs Posted5797
