Job Summary
A Implementation Engineer is a technical contributor as well as an effective member of a development team. An Implementation Engineer has demonstrated expertise in a variety of information technology concepts, practices, and procedures and can modify, develop, write and implement software applications. The Implementation Engineer supports the team (Project Manager, Technical Architect, etc.) in coordinating and monitoring all aspects of the software development lifecycle.
Essential Functions
Technical Functions
Researches and supports implementation of the Oracle Retail software suite. Analyzes software requirements to determine feasibility of implementation within time and cost constraints.
Consults with technical lead to evaluate both the integration between hardware and software and the operational and performance requirements of overall systems.
Contributes to software system technical design procedures, programming, and documentation.
Works with functional architecture and quality assurance teams to review documentation and support those roles within the development lifecycle.
Contributes to technical design documentation for software changes and development.
Troubleshoots and resolves software issues.
Maintains and enhances software applications and makes necessary modifications.
Implements and tests system interfaces.
Creates and tests data conversion scripts and other technical application components as needed.
Lead/Other Functions
Ability to work collaboratively with internal and external teams on projects.
Ability to collaborate with or provide oversight to an offshore team to complete project deliverables.
Ability to communicate with the client’s technical staff, other project leads, and the project manager to deliver results.
Basic understanding of retail operations and how packaged software works within this industry.
Establishes/maintains effective team communications to ensure client needs are met.
Keeps management team apprised of work progress and is proactive in communicating any concerns or opportunities for better project delivery.
Supports sales meetings and calls as needed.
May perform other job related duties as assigned.
Experience and Other Requirements
3 years’ experience in software implementation and/or development
Integration background is a plus
Previous experience with: Oracle, DB2, MS SQL or other relational databases.
Experience with Oracle Retail Suite (Xstore, Merch) is a plus
Understanding of SDLC methodologies.
Ability to work flexible hours as needed to accommodate offshore team and client needs.
Ability to clearly communicate design rationales and build consensus around designs.
Ability to develop innovative approaches to complex design problems.
Strong desire for ownership of assigned tasks.
Excellent written and oral communication skills.
Some travel required
Minneapolis, MN
At BTM Global, we provide retail system integration and development services for clients ranging from small regional chains to the world’s most recognized brands. Through development, implementation, support and strategic technology planning, we offer a holistic perspective of your long-term needs to help you succeed and grow.
However, our work is about more than the technology. Our clients choose us because of our comprehensive approach and deep industry expertise.
Our approach is strategic
We don’t impose a generic project plan on our clients and we don’t think narrowly about tasks. Our teams are strategic advisors, problem solvers and proactive partners who examine a project from many perspectives and leverage their industry expertise to offer the best solution. Post-implementation, we enable and support your team to ensure a smooth deployment. From start to finish, we think about your project in the long-term and seek to understand your company objectives so that we can foster open and honest conversations about what’s truly needed to help you achieve success.
Our expertise is diverse
Our teams are seasoned and our expertise is diverse, which gives us a more comprehensive perspective when working with unique challenges and technologies. Our varied areas of expertise, coupled with our strategic approach, allow us to respond more quickly and creatively to your technology and business needs.