Required skills:
Minimum of 1+ years relevant industry experience, such as mortgage processing
Knowledge of mortgage product and solutions, including regulatory and product guidelines
Strong computer skills including Microsoft Office, with medium to advanced Excel skills and database management
Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
Ability to demonstrate excellent communication and ability to build and sustain relationships with clients and partners
A true team player and collaborator, translating knowledge and experience into strong and productive relationships internally and externally
Results oriented with proven track record of outstanding ability to motivate and influence other to accomplish objectives: present oneself assertively, convincingly and with confidence to establish credibility and respect with others
Excellent problem solving skills
Must be able to provide evidence of consultative communication and relationship building skills leading to client service, fulfillment and delight in previous roles
Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic
Highly motivated self-starter, proactive, with intense focus on results. Conveys a sense of urgency to achieve business goals and exceed expectations
A respected business partner who adds value to the broader team and can diplomatically handle conflict; demonstrated ability to cultivate effective partnerships with other LOBs
Ability to handle ambiguity and adapt to changing circumstances
An impeccable reputation for integrity and consistency; must possess sound business ethics acting in the best interest of the client
Desired Skills:
Knowledge of banking (credit and deposit) products and services
Familiar with FHA and HUD guidelines
Mortgage and processing experience
Initially you may be required to work from home and/or remotely in this role:
Internet Service Provider at home (no public WiFi or Internet)(high speed internet access and a secure or password-protected internet connection)
Sufficient room to set up a laptop, monitor, keyboard and mouse
Comfortable space to work for a full shift
Quiet, private and SECURE space in which to work
Charlotte, NC
Bank of America Corporation, through its subsidiaries, provides banking and financial products and services for individual consumers, small- and middle-market businesses, institutional investors, large corporations, and governments worldwide. It operates through four segments: Consumer Banking, Global Wealth & Investment Management (GWIM), Global Banking, and Global Markets. The Consumer Banking segment offers traditional and money market savings accounts, CDs and IRAs, noninterest- and interest-bearing checking accounts, and investment accounts and products; and credit and debit cards, residential mortgages, and home equity loans, as well as direct and indirect loans, such as automotive, recreational vehicle, and consumer personal loans.
This segment provides its products and services through approximately 4,300 financial centers; 16,300 ATMs; call centers; and digital banking platforms. The GWIM segment offers investment management, brokerage, banking, and trust and retirement products; and wealth management solutions targeted to high net worth and ultra high net worth clients, as well as customized solutions to meet clients’ wealth structuring, investment management, and trust and banking needs, including specialty asset management services.
The Global Banking segment provides lending products and services, including commercial loans, leases, commitment facilities, trade finance, and real estate and asset-based lending; treasury solutions, such as treasury management, foreign exchange, and short-term investing options; working capital management solutions; and debt and equity underwriting and distribution, and merger-related and other advisory services.
The Global Markets segment offers market-making, financing, securities clearing, settlement, and custody services, as well as risk management, foreign exchange, fixed-income, and mortgage-related products. Bank of America Corporation was founded in 1874 and is headquartered in Charlotte, North Carolina.