Job Description

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The American Express Data Office vision is to realize the potential of our data assets to power the world’s best customer experience. Our mission is to provide the principles, policies, processes, architecture and governance to enable consistent, trusted and usable data to drive accurate data-driven business outcomes. The Enterprise Data Governance (EDG) team is part of the Data Office, and plays a critical role partnering across the company to deliver on a multi-year roadmap to bring American Express data under governance.

Responsibilities

The Manager, Enterprise Data Governance Policy & Standards role will support the principles, policy, processes, framework, and oversight to manage data as an asset and guide the data management activities of the federated teams. The role works closely with business and functional area teams to guide the implementation and monitoring of a strategic Data Governance policy that enables the organization to manage data as a critical corporate asset.

The Manager will be responsible for:

Guiding federated teams on the work necessary to meet policy requirements
Guiding data management teams on the implementation of data quality, metadata and lineage, data sourcing and usage, data issue management requirements
Tracking and monitoring the implementation of data controls across the organization
Developing toolkits and guidelines that can be leveraged by federated teams as they implement policy requirements
Standing up a process to track the implementation of data controls across the organization
Supporting the process to document data flows and identify people assigned to data management roles
Working with the EDG Tools team to communicate tool requirements and ensure key data management roll-out processes continue to be in-sync

Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.
Prior experience implementing data management (e.g., data quality, data profiling, metadata, and lineage) in either a local area or across an organization.
Prior experience developing and/or implementing data governance policy and standards in either a local area or across an organization.
High degree of organization, individual initiative and personal accountability and resiliency.
Strong project management and problem-solving skills, including optimizing new processes.
Ability to partner and influence across multiple teams, functional areas, and levels of leadership to drive results
Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.
Prior experience in risk management and/or regulatory compliance is a plus.
Prior experience communicating with regulators is a plus.
Understanding of BCBS-239, financial reporting, risk reporting, regulatory reporting is a plus
Familiarity with the software development life cycle is a plus.