Job Description

Job Overview

This Director Business Integration role is an opportunity to work for the world’s leading provider of online travel & related services at the holding company level.

Ranked as one of the world’s most innovative companies, Booking Holdings (BHI) has a global presence in more than 220 countries and territories through six primary brands: Booking.com, Priceline, Kayak, Agoda, Rentalcars.com, and OpenTable.

Collectively, Booking Holdings operates in more than 220 countries and territories in Europe, North America, South America, the Asia-Pacific region, the Middle East and Africa in more than 40 languages.

The role will report directly to the VP Business Integration and will be based in Norwalk, CT. The company is ideally looking for someone who has experience working in a fast growth and innovative environment in the e-commerce space. He/she will be required to work cross functionally and internationally with the senior Brand executives and integration teams to help with the strategic growth of the business. The Director Business Integration will support the company’s operating units (Brands) with the integration of acquisitions, x-Brand strategic initiatives and business transformation. In addition, this role will help drive the Booking Holdings level governance process for integration and strategic initiatives. As such, he/she will be capable of developing strong partnerships with senior business leaders and working in a highly collaborative way across a broad range of initiatives. The ideal candidate will be passionate about the value of ongoing process improvement, leveraging technology and thrive in an evolving, fast-paced workplace. Qualified candidates will have meaningful experience working in post-merger integration, strategic program management and business transformation.

Responsibilities and Duties

Work with Corporate Development, Strategy and Brand leaders to develop integration plans, KPI’s, and provide recommendations for optimization

Develop plans for key initiatives and detailed roadmaps for execution of strategic programs and business transformation implementation

Provide support to VP Business Integration in obtaining buy-in from leadership team on key initiatives

Develop strong stakeholder relationships with Corporate Development and Strategy teams and across Brands and maintain effective communication channels

Work proactively with the Brands and Strategy on business requirements, process changes, implementation plans, etc. for strategic programs

Proactively manage risk, anticipate potential issues and implement appropriate mitigations

Keep executive sponsors informed via program management of the enterprise level integration dashboards for the portfolio of integrations and initiatives

Support Business Integration leader in driving the Booking Holdings level quarterly governance review process for integrations and strategic investments 

Maintain currency of the Booking Holdings Integration Playbook and contribute thought leadership to advance the next versions of the playbook 

Engage in leadership of business transformation initiatives and support the development of initiative level program management offices 

Qualifications

A Bachelor’s degree, Business Administration or Operations; MBA is preferred

Minimum of 5-8 years of experience in post-merger integration and/or large x-enterprise strategic program management in e-commerce, B2C SaaS business and/or a global software business 

Consulting experience is highly desirable

Preferable -2-4 years experience in business transformation

Experience in e-commerce and a multi-brand business strategy is preferred

Experience building and leading a Program Management Office for multiple concurrent initiatives

Experience in planning, leading and supporting post-merger integration, cross-functional / global transformation programs / initiatives and facilitating discussions with executives

Experience reengineering end-to-end business processes.  LEAN, Six Sigma or LEAN Sigma knowledge or certification is an asset

Experience working internationally and x-culturally on major initiatives

Advanced proficiency in Project Management tools, PowerPoint and Excel

Ability to be objective and think critically in consideration of leading practices that enable successful integrations

Demonstrated leadership and influence skills including ability to lead and collaborate with cross-functional management without formal reporting relationship

Experience in identifying risks to project implementations and associated mitigation strategies

Demonstrated ability to understand and design business processes and design solutions

Strong interpersonal skills, maturity and good judgment and capability of communicating with a diverse range of individuals. Ability to effectively communicate with all levels of the enterprise

Strong written communication skills and proven capacity to develop and deliver a point of view

Ability to build relationships with multiple x-functional teams to successfully implement projects

Innovative mindset and experience working in B2C internet service businesses

Ability to travel internationally.  Travel requirement can range from 40%- 50%