Job Description

If youre passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwides Information Technology team could be the place for you!

PLS Digital is looking for a self-motivated and enthusiastic team member to join the Fast & Curious team, supporting the Sales and Servicing Web applications. We're looking for a current and future leader who thrives in fast-paced environments. The successful candidate should inspire to:

* Provide a curious Operational and DevOps mindset

* Think outside of the box and adapt quickly to new situations

* Prioritize and execute tasks in a high-pressure environment

* Not shy away from sharing ideas and striving toward continuous improvement

* Resolve incidents quickly and ensure applications are up 24x7

* Experience work in a highly innovative and collaborative environment

* Grow and take on new challenges and opportunities

* Be strong interpersonally via written and oral communication skills, facilitation, and leadership skills

* Being open to change, poly-skilling and learning from others

Roles and Responsibilities:

* Troubleshoot and analyze application-related issues and solve problems over phone/chat and web meetings

* Problem analysis with accuracy and attention to detail

* Drive innovation, lead and adapt within the team and outside of the team

* Encourage a critical, fresh look at key processes and focus on optimizing organizational performance; apply this knowledge appropriately to diverse situations.

* Maintain ownership of issues/problems until resolution

* Ability to build production metrics and measure performance

* Available for 24/7 on call support and weekend maintenance on a rotational basis.

What you need to succeed:

* Excellent analytical skills to research problems

* Experience with DevOps and Cloud solutions

* Previous Production support/Run experience

Additional Skills (preferred):

* Experience using tools Splunk, New Relic, ServiceNow and UrbanCodeDeploy

* Experience in operations support type environment

* Experience with implementing automation of manual processes

* Experience with J2EE development experience using REST and Apigee

* Experience with programming languages and complex SQL queries

* Experience with JavaScript, jQuery, JSP/JSF, Angular JS

* Experience with source control/versioning tools like GIT

* Experience with CI/CD tools like Jenkins, Circle-CI

Compensation Grade: D4

Job Description Summary

JOB SUMMARY: With moderate guidance, modifies applications programs from detailed specifications. Analyzes, codes, tests, debugs, documents, and maintains those programs and interfaces. This level is staffed by individuals who have had sufficient educational background and/or experience to qualify them to start in applications programming. Position uses problem-solving skills to determine the programming effects on existing systems. Position is able to identify problems and recommend corresponding solutions.

Job Description

RELATIONSHIP: Manager/Director

JOB RESPONSIBILITIES:

1. With moderate guidance, develops cost-effective information technology solutions by creating new or modifying existing software applications.

2. Analyzes and validates system requirements and existing business processes and information systems. Assists in the development and implementation of new programs and/or modifications of existing applications.

3. Codes, tests, debugs, documents and implements software applications according to standards.

4. Develops specifications and programs technical modules, applications and computer programs.

5. Participates in most aspects of applications programming and development including file design, update, storage and retrieval.

6. Evaluates and provides technical solutions to application development problems.

7. Performs other duties as assigned.

JOB REQUIREMENTS:

Education: Undergraduate studies in computer science, management information systems, mathematics or related field is preferred.

Experience: No experience is required if completed undergraduate studies in computer science, management information systems, or related degree.

Knowledge: Must have knowledge in computer programming language. Must have an understanding in systems and data processing policies, practices and procedures. Must have general knowledge of the systems development life cycle.

Skills/Competencies: Must have the ability to analyze applications and systems. Must be able to program systems requiring interfaces. Must possess problem-solving skills to determine the programming effects on existing systems. Must have decision-making skills for problem identification and solution recommendation.

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Staffing Exceptions to the above minimum job requirements must be approved by the:

Director and HR Officer

JOB CONDITIONS:
Overtime Eligibility: Not Eligible (exempt)

Working Conditions: Normal office environment. Associates may have on-call responsibility after normal working hours and/or on weekends.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Credit Check: Not Applicable

Safety Sensitive (SS): Not Applicable

Job Evaluation Activity: Evaluated: MDK (12-22-03)