Job Description

The Role

Do you enjoy consensus building across Business and IT teams? Are influencing and communication deeply embedded in your skillset? Are you comfortable tracking work across various levels of a highly matrixed organization? As a Program Manager in Fidelity’s Personal Investing business unit, you will provide the glue that connects business objectives and strategy to capability delivery. You will help clarify key business decisions and handle follow-through to ensure they are appropriately reflected in our technical solutions. Planning, execution and communication are key traits of this role.

You will partner with business leaders, capability owners and technologists to ensure alignment of business initiatives and assess and prioritize the delivery of these capabilities. Your role will be one of ‘organizational memory’ to ensure commitments are prioritized, implemented and delivered. You will be the lead driver of communication ensuring alignment and business continuity from decision-making through to technical delivery.

Providing traceability by connecting Fidelity and PI objectives to business capabilities and delivery
Helping articulate and govern published priorities, identifying integration points and detailing key decisions
Coordinating and leading a PMO-like group which will set priorities, the scope of work and the teams needed to deliver that work
Partnering closely with solution and domain architects and business leaders to coordinate priorities, dependencies and decision points
Supporting planning to drive coordinated outcomes and ensure follow-through via clear and open communications
Leading alignment discussions with business and technical architects and capability owners to ensure common understanding and next steps are understood across teams

The Expertise and Skills You Bring

MBA or Degree in Business, Finance, Information Systems, or Engineering preferred
5+ years of confirmed experience with a history of leading large program delivery and communication excellence
Strong critical thinking skills and overall eye for business; possess excellent communication, consensus building and tact, and strong informal influencing skills
Strong planning and project management skills. Detail oriented and effective at documenting key requirements and coordinating results and progress made
Familiarity with Agile processes & tools, including significant story-writing skills
Generating and maintaining artifacts such as capability models, technical road maps, dependencies, backlogs, and critical decision points (and their outcomes/next steps)
Helping to model end-to-end business processes and flows, and defining the technical capabilities needed to bring them to market
Proven experience with business strategy, customer and internal associate perspectives and business/technical dependencies to provide a multidimensional view of solution options

The Team

Fidelity’s Personal Investing (PI) business unit supports experiences, operations, business capabilities, and technology platforms that enable our Retail customers to be financially successful. The cross-domain architecture team works across PI’s functional domains with architects, technology leaders, and business capability owners. The team’s mission is to help drive simplicity, agility, and scale through the effective use and intentional evolution of PI’s platforms and capability portfolio. You can help the team accomplish this mission by applying a holistic, cross-domain perspective to capability alignment, governance, and end-to-end solution design.