Job Description

DESCRIPTION 

The Senior Benefits Advisor will work side-by-side with the Manager of Health and Welfare Plans to oversee the administration, strategic planning, compliance and communications for Oxy’s health and welfare plans. The ideal candidate has excellent problem-solving skills, a passion for customer service, thrives in a fast-paced environment, is confident in managing competing priorities and enjoys fostering a collaborative, results focused environment.    

ESSENTIAL JOB DUTIES

Assist with overseeing the day-to-day administration and operations of all health and welfare plans and programs to ensure that they are administered correctly and efficiently, and in compliance with the terms of the plan documents as well as applicable laws.
Provide exceptional customer service to all employees, retirees, covered dependents and other stake holders.
Lead all benefits marketing and communication activities (open enrollment, benefits intranet site, summary plan descriptions, new hire onboarding, marketing, employee communications, etc.) including developing materials, designing marketing or educational campaigns, editing and proof-reading materials prepared by others, working closely with outside communication vendors, collaborating with corporate communications and IT to ensure that communications support and advance our strategic goals and culture.
Manage third-party vendors to ensure they adhere to established processes, meet agreed upon service levels and promptly address any participant issues that may arise.
Assist with the annual health and welfare plan renewal activities and ongoing strategic analyses (e.g., plan design modeling, budget, and contribution and rate setting) to ensure that the company offers competitive and comprehensive plans in support of Oxy’s strategic goals and culture.
Oversee compliance with appropriate federal, state and local laws (ERISA, HIPAA, leave laws, etc.), review and distribute required benefit plan documents such as Summary of Plan Descriptions, Summary of Material Modifications, and other statutory notices to ensure alignment with plan design and legal requirements.
Assist with the completion of any plan operational audits including data collection and document requests by auditors, third party administrators, and consultants.
Assist with union negotiation support.
Resolve escalated employee issues and claims while providing leadership and training to call center employees or other team members.
Assist with or lead ad hoc projects including plan changes, merger and acquisition work, etc.
Interface with vendors and internal departments including Legal, HR Business Partners, HRIS, IT, Payroll and Finance to accomplish tasks in an accurate and timely manner.

 Bachelor's degree required

Minimum eight years of health and welfare benefits experience
Project management experience with multifaceted projects and teams
Detail oriented with strong analytical and problem-solving skills
Experience leading benefits communication efforts
Knowledge of regulatory and legislative compliance related to health and welfare benefits
Excellent oral, written, and interpersonal communication skills
Customer service mindset
Ability to adapt to changing priorities in a fast-paced environment
Demonstrated excellent organizational skills
Proficient in Microsoft Office applications including Word, Excel, PowerPoint, OneNote, Teams and OneNote
Experience with InDesign or other graphic design program, preferred