Job Description

Southwest will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. 

This Spring Internship is  

Part-time and virtual with an expectation of about 24 hrs per week (about 2.5-3 days a week) during normal business hours (8am-5pm CT) There is the ability to work up to 40hrs per week if applicable.  
If selected, you will work with your Leader to determine your work schedule. 
Students will still be expected to work Monday – Friday and maintain normal business hours.  

Most teams maintain a hybrid workplace flexibility model with only a few days a week working at HDQ and therefore relocation to Dallas for the internship this Spring 2022 is not required, but opportunities to travel into HDQ on the company jets (Boeing 737’s of course) for training and meetings with your team are supported throughout the internship as needed or able.  

Even with a virtual/hybrid model for the spring internships, the culture and connection with your Team is still a vital part of the experience. Trust us, it is sure to be a lot of fun no matter where you are located!

Interns will receive any needed equipment, such as a laptop, for the internship as well as a living stipend and internet stipend paid out one time on your first paycheck (less applicable taxes).  

DUTIES AND RESPONSIBILITIES:

Conduct research and handle special projects as assigned by Leadership to support the goals and objectives of SWA U initiatives.

Organize materials for meetings, presentations or reports.

Assist with special projects and events as requested (Classes, workshops, training, etc.).

Update and edit coursework as needed to ensure it provides participant centered adult Learning.

Communicate with outside sources, vendors, Teams, and Internal/External Customers via personal contact, telephone, and written correspondence.

BASIC QUALIFICATIONS:

High School Diploma, GED or equivalent education required.

Must be at least 18 years of age.

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

EDUCATION:

Progress towards degree, major/minor in Training Development, Learning Technology, Organizational Development, or related field.

Minimum sophomore level preferred.

To be eligible must be currently enrolled as a full time student (minimum 12 credit hours).

Maintained 3.0 or above cumulative GPA.

EXPERIENCE:

Knowledge of Adult Learning, e-learning, and Instructional design theory preferred.

Ability to work independently and the willingness to function as a part of a Team.

Ability to coordinate multiple tasks and complete assignments with tight deadlines.

Oral and written communication skills.

SKILLS/ABILITIES/KNOWLEDGE/WORK STYLE:

Knowledge of Learning Management Systems administration preferred.

Experience in MS Office and Excel preferred.

Strong interest in Training as a career is a plus.

Ability to lift and move items such as tables and chairs in order to set up and break down classrooms.