Job Description

Purpose of Job

We are seeking a talented Business Strategy and Planning Director for our San Antonio, Colorado Springs, Phoenix, Charlotte or Tampa facility. This person may also work remotely in a 100% Remote Work Environment.

Provides support and guidance to executive management to identify, develop and communicate specific business strategies across CoSA functional areas, utilizing expert knowledge of USAA, industry, business development, and financial planning. Leads strategic analyses of business needs and environmental trends in support of business strategy development and planning processes and, as appropriate, enterprise strategy and planning processes. Conducts business strategy reviews to assess progress and drive awareness of strategy achievement.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers – World Class Benefits (31 seconds)

Primary Responsibilities:

Identifies and manages existing and emerging risks that stem from business activities and the job role. 
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. 
Follows written risk and compliance policies and procedures for business activities. 
Drives the development and coordination of components within the overarching CoSA strategy.
Works with executive management to establish strategic and operational framework that establishes enables short and long-term business goals and key results.
Develops specific processes to manage the business strategic and operational planning process.
Drives the alignment of business process and frameworks to enterprise strategy, process and framework.
Partners with senior-level leaders across functions and channels to develop near- and long-term visions and roadmaps and works with business leaders to manage transition from strategy to execution. 
Maintains responsibility of integration of change management plans, project documentation and strategies for large, complex business specific initiatives that often impact the organization and/or enterprise.
Identifies strengths and weaknesses to evaluate operational effectiveness by establishing best practices and management routines to address gaps.
Guides team members as they perform research and analysis.
Supports CoSA executive leadership by leading the design, coordination, and governance of the annual strategic planning and operational planning processes.
Leads and motivates cross-functional team members in strategy and operational plan development and implementation.

Minimum Requirements:

Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
8 years of directly related business planning consultation experience to include developing business strategy for short-term and/or long-term goals.
Experience influencing and managing communication to senior executives, internal colleagues through concise, official and regular updates on status, progress, strategies and roadmaps.
Extensive experience in Project Management.
Strong business acumen in financial services or related industry, and a proven ability to balance strategic thinking with practical implementation skills.
Experience working with clients/customers to realize business issues and develop a strategy for the business’s direction from the gathered insights. 

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Experience:

Consulting experience for large strategic efforts, or operations within the financial services industry. 
Demonstrated understanding of the full spectrum of regulatory actions, including examinations and other supervisory engagement and processes, such as: Interagency Guidelines Establishing Standards for Safety and Soundness (12 CFR Part 30 Appendix A), OCC Heightened Standards (12 CFR Part 30 Appendix D).