Job Description

ALL ABOUT TARGET

As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say, “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that cares, grows and wins together. A team that is inclusive, makes connections, and brings their passion and pride to all that they do.

ALL ABOUT CLOSING

The Closing team continues the momentum from the team’s day of hard work to finish strong; they take care of the guest until the doors close each night. They have a deep understanding of each leader’s vision for their business, they prioritize through the eyes of the guest and have fun with the team while nailing closing routines.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of Closing Team Leader can provide you with:

Knowledge of guest service fundamentals and experience building and fostering a guest first culture across the store
Experience driving storewide sales volume and profitability results
Capabilities in developing effective business partnerships across store to achieve common goals
Skills in workload efficiency across the store including leading closing routines and coaching team members in all areas

As a Closing Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard
Understand your role in sales growth and how each area contributes to and impacts total store profitability
Problem solve and prioritize across multiple business areas to execute store strategies as initiated by the Store Director to deliver business results and store sales goals while prioritizing the guest experience
Be a partner to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leverage daily check-ins, check-outs and leadership meetings as connection points
See total store operations through the lens of the guest, establish consistent routines and lead the team to ensure departments are zoned, in-stock, signed and labeled appropriately, setting the store up for success the next day
Use business planning tools to share priorities and business updates with store leadership
Take action to achieve performance goals
Expect and enable team members to stay up-to-date on relevant trends and products
Evaluate and recommend candidates for open positions and develop a guest-centric team
Lead team onboarding and learning and help close skill gaps through development, coaching and team member interactions
Establish clear goals and expectations and hold team members accountable to expectations; partner with leaders as needed to share performance feedback
As a key carrier, follow all safe and secure training and processes
Address store needs (emergency, regulatory visits, etc.)
 Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
All other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:

Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
Leading teams who are stocking, setting and selling Target product sounds like your thing… That’s the core of what we do
You aren’t looking for a Monday thru Friday job where you are at a computer all day… We are on the go all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be a Closing Team Leader.But there are a few skills you should have from the get-go:

Previous retail experience preferred, but not required
High school diploma or equivalent
Must be at least 18 years of age or older
Lead and hold others accountable
Learn and adapt to current technology needs
Work independently and as part of a team
Manage workload and prioritize tasks independently
Welcoming and helpful attitude
Effective communication skills

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Accurately handle cash register operations
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary