Job Description

Reservations Sales Agent

Pleasant Holidays is one of the largest travel wholesalers in the United States specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide is seeking  Reservation Sales Agents to start our Westlake Village training class on September 7, 2021. The position does not involve telemarketing or making cold calls. 

Would you enjoy working with customers to help create their dream vacation of a lifetime? If so, this is what we are looking for:

Your passion to help our customers and travel agents build the ultimate dream vacation by offering our destinations and services

Your commitment to have FUN booking great travel packages around the world!

Your excellent customer service skills

Your desire to build relationships with our travel agent partners

Your drive to "make the sale"

Your expertise in our product and policies

Your acute attention to details and the ability to review your own work to ensure quality

Your ability to work under pressure, quickly and accurately

What's in it for you? Here are some of the benefits to working at Pleasant Holidays: 

$15.00 per hour including training; commission eligible with unlimited earning potential; most earn between $45,000-$75,000 annually

Full-time position that includes 5 to 6 consecutive weeks of paid training

Paid Time Off (PTO) – Holiday, Vacation, Flex Time and Sick

Health plans that offer: Medical, prescription, dental, vision, and flexible spending account

Company Paid & Optional Life Insurance

Tuition Reimbursement Program

401(k)

Rewards and Incentives – Free trips, cash, prizes

Excellent travel discounts for employees, friends and family

Opportunity to work from home (based on tenure with the company and performance)

Job advancement opportunities

Do you have what it takes? Here are the qualifications needed: 

A minimum of 6 months in customer service or sales (travel sales experience highly preferred)

Excellent communication skills (verbal and written) to interact with customers, travel partners, employees and management

Great organization skills with the ability to multi-task

Ability to retain and organize large amounts of information

Computer literate with a proficient knowledge of business applications

Must be able to work independently and be self-motivated

Availability to work variable shifts including weekends

Location: This position is based out of our Westlake Village in-bound call center.  

Benefits to working at Pleasant Holidays:

•    Medical (with prescription)
•    Vision
•    Dental
•    Flexible Spending Accounts
•    Paid Time Off for Holidays, Vacation, and Illness
•    Company paid Life Insurance
•    Long Term Disability
•    401(k) Plan
•    AFLAC Plans
•    Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!