Network Operations Center, Engineer (NOC)
Posted on: 20 Jul 2021
Charlotte, NC
Job Description
As part of a global Network Operations Center (NOC) team, provides Tier One NOC support. Primary responsibilities include administering, maintaining, monitoring and troubleshooting Vanguards computer networks.
This position can be based in either Malvern, PA, Charlotte NC, or Scottsdale AZ areas.
In this role, you will:
Provide tier two level network operational support services, including supporting large scale network installations, special projects and performs other related duties as assigned.
Participate in Major Incident Management activities, identifying network performance issues and trends. (e.g., Identifies failing network components, reviews firewall for blocks, tracing of network traffic).
Ability to review and interpret network diagrams, documentation, including policies and procedures.
Comply with Information Technology & Information Security policies and procedures.
Add, update, and close records in the Incident, IT Problem Management, Change Management records. Monitors records to ensure status are accurate and complete, and actions are on target. Proactively reviews related records to identify requests that may have an impact on the network.
Identifies opportunities to automate manual system tasks.
Engages third parties for the maintenance of supported devices.
Train and mentor staff.
What it takes:
A Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or other related field or e equivalent combination of education and experience required.
Network experience with a financial organization is preferred
Strong written and verbal communication skills.
Strong analytical and problem solving skills.
Ability to remain calm while multi-tasking and working under pressure in a fast-paced environment
Intermediate knowledge and, experience with: Infinistream Sniffer, APCON and other Packet Analyzer.
Intermediate knowledge and experience with the following technologies: Cisco IOS, Nexus OS, Juniper Junos, Cisco ACI, F5 Load Balancing, WAN, DNS, DHCP, IPSEC and AWS Direct Connect.
Intermediate experience working with the following platforms: Brocade Switches, Cisco platforms, Juniper routers, Cisco ASA Firewall, Palo Alto Firewall, Aruba Wi-Fi and F5 Big IP.
Experience with Service Now is preferred, or similar comparable ITSM tool.
Additional Qualifications:
CompTia Network +
Cisco Certified Network Associate (CCNA) certificate
Palo Alto Certification PCNSA / PCNSE
Special Factors:
NOC Operations are 24 x 7.
See additional information for the specific requirements for this posting related to coverage need and or flexibility in schedule.
Vanguard is not offering visa sponsorship for this position.
Vanguard Group, Inc.
Malvern, PA
The Vanguard Group is an American registered investment advisor based in Malvern, Pennsylvania with over $5.3 trillion in assets under management. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds (ETFs) in the world after BlackRock's iShares. In addition to mutual funds and ETFs, Vanguard offers brokerage services, variable and fixed annuities, educational account services, financial planning, asset management, and trust services.
Founder and former chairman John C. Bogle is credited with the creation of the first index fund available to individual investors, and was a proponent and major enabler of low-cost investing by individuals. Vanguard is structured as a mutual company; it is owned by funds managed by the company, and is therefore owned by its customers. Vanguard offers two classes of most of its funds: investor shares and admiral shares. Admiral shares have slightly lower expense ratios but require a higher minimum investment, often between $10,000 and $100,000 per fund.
In addition to mutual funds and ETFs, Vanguard offers brokerage services, variable and fixed annuities, educational account services, financial planning, asset management, and trust services. Several mutual funds managed by Vanguard are ranked at the top of the list of US mutual funds by assets under management.
Vanguard's corporate headquarters is in Malvern, Pennsylvania, a suburb of Philadelphia. It has satellite offices in Charlotte, North Carolina and Scottsdale, Arizona. The company also has offices in Australia, Asia, and Europe.
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IndustryInvestments Management
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No. of Employees16,600+
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Website
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Jobs Posted213
