Job Description

Position Summary & Key Areas of Responsibility 

A customer facing role, ultimately responsible for the successful delivery of architectural and technical aspects of client transformation engagements. 

This role is one of the highest technical roles within NCR’s Global Professional Services Team and requires a combination of qualities that will enable a successful candidate to lead teams, assisting in transforming teams globally and lead technical initiatives with customers.  In this exciting role, you will… 

Build, lead, mentor or be a part of a team to create solutions for new and existing customers.   

Integrate customer’s solution, understanding customer needs, and develop services offers and solutions leveraging the NCR products and platforms 

Lead customer facing conversations on migrating to the cloud 

Contribute to technical and retail transformation thought leadership

Understand Retail customer’s business challenges and translate into solutions

Assist in building offers that meet customer and market needs

Provide end to end 'holistic' customer engagement leadership / support 

Basic Qualifications 

5+ years of experience in Leading solution teams including software and infrastructure 

Bachelor’s Degree in a Technical Discipline or equivalent work experience 

Consulting experience working with customers and senior management  

Strong business acumen and customer acumen

Experience in technical leadership of a team in a matrix environment

Experience with hands-on software development in languages like Java, Golang, NodeJS

Experience collaborating with a broad range of technical teams

Demonstrate technical credibility and a consultative approach with existing and prospective customers

Understand what represents best practices from a technology perspective and in the context of NCR’s product, solution, and service portfolio

Data architecture knowledge (e.g. transactional and analytical processing, real-time analytics, etc.)

Experience with cloud-based technologies and cloud adoption at the enterprise scale (e.g. leading enterprise-wide adoption of PaaS, Big Data platforms). 

Preferred Qualifications 

Bachelor’s Degree in Software Engineering or related field

10+ years of experience in Leading solution teams including software and infrastructure

Experience in the Retail Industry supporting Retail customers is highly preferred

Experience designing and implementing Micro-service architecture

Experience articulating NFRs and architecting the solution to meet them in conjunction with business/product and engineering teams

Experience with Docker and deployment models in Kubernetes

Experience with Cloud providers GCP and/or Azure

Experience with any of the following: Golang, NodeJS, ReactJS, Linux, and MQTT

Excellent understanding of latest technologies (PaaS, Big Data Analytics, API platforms), continuous improvement of scaled processes and best practices

Experience with GCP, GKE, Apigee, and Istio

Polyglot programming experience

Experience with COTS PaaS products is a plus

Entrepreneurship/ Startup mentality within a Fortune 500 company

Applied Data Science for AI enabled capabilities (ML/DL)

Able to wear multiple hats: navigates freely between business, technical, execution, operations, etc.

Knowledgeable in: cloud native microservices architecture, data architecture, analytics, software/application architecture

Passionate: enjoys design, development and collaboration

Able to produce and communicate complex solutions to a wide variety of audiences

A continual learner that stays up-to-date on the latest technologies