Job Description

Position Summary

The Revenue Management team is responsible for maximizing ticket revenue on every flight, every day, within the JetBlue route network. The group is comprised of two teams—Inventory and Pricing—that work closely together to ensure that JetBlue is selling the optimal number of tickets across the spectrum of prices available based on customer demand.

As an Inventory Associate Analyst, you will be responsible for the revenue performance for a portfolio of JetBlue routes, often representing more than $100 million of revenue under direct control. Within your portfolio, you will use inventory controls to determine the optimal fare to sell at any given moment in time to maximize each flight’s revenue.

As a Pricing Associate Analyst, you will be responsible for ensuring that JetBlue is always competitive in the highly dynamic world of airline pricing by monitoring industry pricing changes filed through a clearinghouse throughout the day, and determining and executing JetBlue’s response. You will also work with the Inventory team to ensure that every market has an optimal pricing structure in place.

Essential Responsibilities

Learn and test implementations of revenue management theory and effect improvements on current business processes to enhance system-wide revenue performance
Design and execute controlled fare tests to study customer price elasticity of demand
Query and analyze passenger ticketing data to gain market knowledge, and leverage that knowledge to inform future pricing decisions
Effectively communicate revenue performance and competitive market dynamics to fellow Crewmembers, Managers, and above
Provide cross-functional support to other teams including Sales, Network Planning, Loyalty, Travel Products, and Marketing
Other duties as assigned

Minimum Experience and Qualifications

Bachelor’s degree in Business, Finance, Economics, Engineering, Computer Science, Physics, Applied Mathematics, Operations Research or related field upon hire
Excellent verbal and written communication skills, as well as quantitative critical thinking skills
Demonstrate analytical reasoning with the ability to tackle complex problems
Ability to successfully complete an assessment
Strong attention to detail
Proficiency in Microsoft Excel, PowerPoint, Access, and Word
Ability to work cross-functionally, collaboratively and under pressure 
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

Master’s degree in Business, Finance, Economics, Engineering, Computer Science, Physics, Applied Mathematics, Operations Research or related field

One (1) year of Revenue Management experience
One (1) year of analytical quantitative experience
A proven interest in airlines, aviation, or transportation systems in schooling or prior work experience
Proficiency in SQL and other database tools

Crewmember Expectations

Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))