Job Description

What IT Network contributes to Cardinal Health

IT Network is responsible for designing, implementing, operating and maintaining the Cardinal Health local and wide area networks and the Cardinal Health telephone systems, small and medium contact centers, and relationships with telecom service and maintenance vendors.

* Demonstrates thorough understanding of networking concepts and systems including Routing and Switching, WAN/LAN, Cisco & HP network devices, VOIP, WLANs.
* Demonstrates excellent problem solving skills and ability to make independent decisions.
* Oversees the purchase, installation, and support of network communications including LAN/WAN systems, T1, SIP, and VOIP systems.
* Monitors data/voice traffic and controls network/voice resource performance to ensure high quality transmission and call quality.
* Investigates and resolves security incidents and recommends enhancements to improve security.
* Applies comprehensive knowledge and thorough understanding of concepts, principles, and technical capabilities.
* Investigates and resolves vendor incidents through maintenance contracts.
* Possesses knowledge of telecom technologies, hardware, software and telephony connectivity.
* Fixes all telecom issues at all Cardinal Health sites.
* Runs reports on telecom health.
* Investigates and resolves vendor incidents through maintenance contracts.

Qualifications

* Bachelors degree in related field or equivalent work experience
* 2 years experience in related field preferred
* Applicable technical certifications preferred

Accountabilities

* Cisco Call Manager Skills, Cisco Voice Gateway Skills
* Understanding PRIs and SIP trunks, POTS lines, Fax Knowledge and analog phone line experience, TDM experience, Avaya PBX knowledge
* Customer service and communication skills.

What is expected of you and others at this level

* Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
* Works on projects of moderate scope and complexity
* Identifies possible solutions to a variety of technical problems and takes actions to resolve
* Applies judgment within defined parameters
* Receives general guidance may receive more detailed instruction on new projects
* Work reviewed for sound reasoning and accuracy

This job is to be performed outside of Colorado

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.