Job Description

Responsibilities:

As a member of a CI team, engages with key stakeholders & functional owners at the Manager level to bring transformational end-to-end process re-engineering efforts to life.  Coordinates with CDT, CDO, Technology, HR and other partners to deliver holistic solutions.
Demonstrates strong business acumen and actively works to develop knowledge and understanding of the business, products, technologies, and operations.
Defines the strategic, core and support, value streams and capabilities that transcend functional and organizational boundaries.
Translates strategy and initiatives into actionable roadmaps to reshape the business.   

Demonstrates analytical approach to process improvement. Leads detailed analysis and assessments to develop meaningful artifacts including business models, customer journey maps, capability maps, value streams, process maps, systems context diagrams, etc. that help to articulate current and future state.

Collaborates across business units and functions to find and showcase ideas for innovation and improvement.
Partners with technology partners, Product Owners, HR shared service leaders and functional owners to help define and align initiatives that will implement desired changes.
Helps the business to execute on improvement initiatives by providing coordination, project management, and leadership to key initiatives and priorities.
Comfortable interacting at all levels from executive leaders to front line associates.  Balances diplomacy with challenging the status quo by professionally disagreeing and never disrespecting.
Seeks to build and foster a continuous improvement mindset and stronger business acumen throughout the entire organization.

Leadership Competencies:

Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
Initiative: Doesn’t wait for direction to solve problems and define solutions – Proactively works to challenge the status quo and challenge the ‘Why’
Bold: Is not satisfied with incremental change but instead pursues radical and transformational change
Collaboration: Applies enterprise perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions.
Communication & Executive Presence: Articulates information clearly and presents information effectively and confidently when working with others.
Influencing: Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
Innovation and Creativity: Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity.
Strategic Thinking: Leverages a systems perspective of the organization to identify and recognize interrelated concepts to drive holistic outcomes.
Agile Mindset: Actively seeks to learn and isn’t afraid to fail. 
Story Telling: Helps others understand the value and what ‘could’ be by sharing stories and analogies – Captivates the audience
Analytical: Digs deep into the data to identify themes and observations. Ability to  - See’s the big picture and connects the dots

Qualifications:

5+ years business process reengineering and improvement experience. Demonstrated practice in DMAIC and/or Lean Six Sigma methodologies.
3+ years of experience leading cross-functional teams.
LSS Certifications: Black Belt or Green Belt preferred.
Highly analytical and comfortable working with data.
Ability to use data efficiently and effectively to draw out insights and calculate improvements/benefits.
Experience with CBA development.
Project management experience (PMP, Agile, Scrum & Product management experience (SAFe, PMC, etc.)
Change management experience.
Data visualization skills: Visio, Signavio, miro, etc.
Advanced Excel and Power Point skills.
Bachelor’s degree required, advanced degree a plus.