Job Description

ABM (NYSEABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300 offices deployed throughout the United States and various international locations. ABMs comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title:ACCOUNT MANAGER - JANITORIAL

Education:Bachelors Degree

Career Level:Manager

Category:Sales

Job Type/ FLSA Status:Salaried Exempt

Travel Required:None

Shift Type:First Shift (Day)

Job Description
JOB DESCRIPTION* Position Summary

Responsible for overseeing multiple Janitorial accounts at Washington Dulles Airport. The Account Manager reports directly to the General Manager and oversees a Duty Manager, Supervisors, and a 24/7 dynamic operation. This position will interface with clients daily while ensuring personnel under their supervision are providing safe, professional, and quality service. The Account Manager is responsible for compliance with all safety, quality, regulatory, client and ABM policies and procedures. This position also oversees employee scheduling, inventory management and financial performance.

Essential Duties:

Champion safety standards and safety goals while working closely with Safety and Quality Manager to address concerns and deficiencies.
Prompt and concise reporting of accidents, incidents, and/or irregularitiesto senior management and clients.
Act as a change agent to drive increased safety, quality, and performance KPIs.
Provide clear direction, guidance, and support for all operational areas and shifts.
Develop leadership into a focused and cohesive team.
Motivate, guide, and support teams with a positive attitude.
Maintain effectivecommunications and develop strong working relationships withemployees and clients.
Coordinate daily briefings organize and attend meetings withinternal and external stakeholders.
Be able to anticipate challenges and act upon them to resolve complex issues.
Responsible for coordinating employee hiring and training with Recruiting Manager and Training Manager.
Monitor employee attendance and coordinate employee coaching with HR Manager.
Conduct employee and leadership evaluations.
Control scheduling, inventory,and expenses to ensure profitability.
Track, compile, and issue reporting, which includes facility reporting, periodic cleaningreportingand sub-contractor performance reporting.
Ensure clients receive accurate invoices in a timely manner.
Follow-up on payment of all invoices.
Ensure that payroll is prepared and transmitted in an accurate and timely manner.
Responsible for compliance with all safety, security, regulatory, and quality standards and procedures established by the Company, Clients,and regulatory authorities.
Complete special assignments as they arise.
MINIMUM REQUIREMENTS*

Ability to stay agile in a fast-paced, time-critical, and stressful working environment.
Extensive problem solving,prioritization, and communication skills.
Excellent organizational abilities.
Demonstrated strong people and employee-relations skills.
Ability to establish and maintain solidbusiness relationships and good rapport within all areas of responsibility.
Positive, self-motivatedand goal oriented.
Ability to successfully complete all ABM and regulatory background checks and obtain Airport/TSA security clearance.
Valid US state-issued drivers license.
Strong computer skillsin theWindows operatingsystem and Microsoft Office suite.
Three (3) or more years management experience preferred.
Three (3) or more years of janitorial experience preferred.
Bachelors degree preferred.
Previous aviation industry experience preferred.
Spanish languageskills, or ability to learn, preferred.
ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

California Consumers Notice http://www.abm.com/californiaprivacy
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Minimum Requirements:Three (3) or more years management experience preferred.Bachelor degree preferred.Previous aviation industry experience preferred.Excellent communication and leadership skills.Budgeting, expense control and scheduling experience.

Location:Dulles, VA 20166 US (Primary)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

California Consumers Notice http://www.abm.com/californiaprivacy