Job Description

Position Summary

Provides business support for a single department/team or multiple departments/teams or a large line of business, function and/or those with new or familiar products or services. Utilizes established business policies and processes and/or creates new processes, affecting a limited number of stakeholders. May perform duties in one or more of the following disciplines: Admin Support Events Inventory Invoicing Reconciliation.

This opportunity is for a Business Support Specialist and will focus on: 

Processing daily transactional documents and customer request work while focusing on quality and meeting SLAs.  Must be able to work: rotating days and shifts (1st/2nd/3rd), holidays, and required overtime.

Preferred experience & Skills include: 

Experience with commercial printing equipment, Adobe Acrobat, Microsoft Office products, able to multitask, meet deadlines, attention to details, customer service, dealing with vendors.

Duties and Responsibilities

Plans, organizes and coordinates communications, events, meetings and training.
Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.
Assists with documentation, invoicing and/or reporting.
May function as lead or point of contact.
The first two duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

Competencies

Ability To Learn And Follow Procedures
Ability to Manage Complexity
Business Acumen
Decision Making
Developing And Maintaining Relationships
Influencing Skills
Information Management Skills
Interpersonal Communication
Job-Specific Knowledge
Planning And Organizing
Problem Analysis
Resourcefulness
Service Orientation
Time Management

Qualifications

Minimum Educational and Experience Requirements: • High school diploma, or GED, with some experience in business support.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely