Job Description

Job Description

Avery Dennison is seeking an experienced, hands-on leader to help drive the division’s External Embellishment (EE) IT initiatives.  Reporting to the Sr. Business Process Manager - Commercial.  In this role you’ll liaise between internal EE business partners and development resources, document EE business processes, support EE project execution, assist in developing specifications for coding, manage the execution of testing including preparing test and training plans, translate business objectives into functional specifications, and partner with other IT and vendor resources to review specifications and coordinate approvals.  

The External Embellishment segment is a fast growing part of our business and in the midst of a number of key projects making this an exciting opportunity to join the team in the early stages of our journey and make a huge impact.

RESPONSIBILITIES WILL INCLUDE:

Serve as a liaison between internal EE business partners, offshore resources, internal resources, and other third party resources.
Provide leadership for assigned projects and tasks
Support project execution through maintaining project plans, tracking tasks, completing reports, updating project status, escalating issues.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
Translate business objectives into requirements and functional specifications, supporting document creation, and automation efforts.
Utilize business analysis, data mapping, and data validation to assist the development of coding specifications.
Prepare project plans and monitor project dates to meet individual deliverables as well as support and mentor other team members.
Document business processes, work-flows, and requirements as they relate to the problems being solved by the initiative.
Effectively leads change, working with management and users to ensure involvement, participation, and encouragement of others ideas and contributions for effective teamwork and successful project execution.

Qualifications

Bachelor degree, PMP is a plus but not necessary
Twelve or more years of experience as a Business Process Manager or similar years of experience developing business process partnerships in the commercial / customer service area of the supply chain.
Assertive leadership, with effective skills in gaining internal customers’ - management and users’ - cooperation and acceptance of changes and the need for performing value analysis of their requirements.
Ability to work closely with the business partners in differing countries to examine existing business models and flows of data, discuss findings with the business, and assist in guiding the discussion toward an improved solution and creating an IT roadmap.
Capable of performing analyst type tasks to understand and evaluate a business need / change and define in detail the logical solution to the business need focusing on the business process first and the system second.
Sensitivity and persuasiveness skills to help the users understand what they may need vs. what they request.
Highly effective communication and listening skills to grasp complex tasks and adapt communications to be most understandable for the users. Must be able to effectively communicate complex technical solutions to non-technical senior executives in a clear concise simple manner.
Strong creativity and troubleshooting skills required, with ability to logically isolate and resolve complex business process challenges.
Willingness and ability to travel domestic and internationally.
Must possess a strong "sense of urgency" to get work done quickly and correctly. 
Independent worker -- must be able to self-manage to a large part while planning and reporting task progress to supervisor and team.  Strong time management and organization skills required.
Must be fluent in English, written and spoken.
Knowledge of Oracle EBS order to cash processes is a plus.
Apparel industry background is a strong plus.
Knowledge of ERPs systems, processes, and environments is a plus.

Knowledge of Oracle’s E Business Suite or SAP a plus but not necessary.