Job Description

Job Description

The New York Times Company is establishing an RPA practice using Automation Anywhere software. The ideal candidate will have experience building an RPA practice from the ground up; including definition and implementation of a governance structure, driving adoption, and identifying and delivering ROI. This position will architect, implement and support RPA solutions using Automation Anywhere (AA) to automate business processes. The RPA engineer will work on project-based assignments to implement AA solutions for the business. Daily responsibilities include assessing current business processes for potential RPA, delivering strategic automation analysis, proof-of-concept prototypes, solution design, and automation development, preparing for production deployment and ongoing management using the AA platform.

Responsibilities:

* Ability to work with customers to develop detailed requirements that meet desired functionality, reliability and trace ability throughout the development, test and implementation of automation solutions.

* Build, test, iterate and document production ready Bots, including participating in user acceptance testing, code reviewing, following and helping to clarify standards.

* Provide ongoing support and resolution of bugs and issues, and document changes as appropriate.

* Conduct performance tuning and enhancements to optimize Bot deployments, and maintain processing environments.

* Assist junior developers in their bot development, providing mentoring and guidance on best practices.

* Write and manage custom packages used in Bot creation where needed.

* Participate in agile practices including regular planning and retrospective events.

* Effectively communicate insights and plans to cross-functional teams.

* Provide an exceptional level of customer service and support to all business units and contacts.

Qualifications:

* A bachelor's degree in a technical field (e.g. computer science, information systems) or related experience.

* 2-4 years strategic experience as an automation engineer working with Automation Anywhere.

* Proficiency in object-oriented REST API calls along with modern programming language(s) as it pertains to RPA (e.g. Python, XMLPath, SQL, Java, etc.).

* Strong customer service and business analysis skills, and thrives on working with a diverse group of users to understand and solve problems.

* Comfortable working in a matrix environment.

* Ability to effectively research, assess and resolve system technical issues; and the ability to develop and implement appropriate resolutions and procedures.

* Ability to adjust to changing priorities, circumstances and personal interaction styles.

* Familiarity with Agile practices and SDLC standards.

* Strong attention to details is essential.

* Proficient verbal and written communication skills necessary to articulate ideas and prepare analyses.

* Possesses excellent problem solving, organizational and analytical skills.

* Strong customer service and interpersonal skills necessary to build and maintain relationships and interact well across all levels.

LI-AM1

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local Fair Chance laws.