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PERSONAL BANKER - UNIVERSAL BANKER/TELLER - BAKERSFIELD
Posted on: 20 May 2021
Bakersfield, CA
Job Description
Perform as a Personal Banker whose primary responsibilities include promoting consumer banking products and services and delivering exceptional customer service while developing new business and expanding existing client relationships. Ultimately these results-oriented team members are committed to bringing the age of opportunity to everyone and they do so by applying proactive and consultative selling techniques to uncover customer and consumer needs by identifying opportunities and matching their needs with our banking solutions maximizing retention and production. In addition, they are also expected to perform limited operational tasks, conduct teller transactions and help manage the lobby.
Responsibilities
-Achieving personal sales goals by opening new consumer accounts such as checking and savings, credit cards and loans, CDs and Money Market Accounts; cross-selling and making referrals of bank products.
-Provide a consistently superior customer experience, handling customers’ transactional needs, including but not limited to deposits, withdrawals, and payments while maintaining the cash drawer in balance.
-Answer customer inquiries regarding products and services and fulfill and fulfill basic servicing requests.
-Work to create and establish relationships with customers, remaining well-informed about the customer’s relationship with the bank.
-Educate customers on standard consumer products, emerging bank technology and digital solutions such as mobile, online, and ATM offerings to make their banking more convenient.
-Assists branch and fellow team members with achieving branch goals.
-Refer customers to partners when more complex financial goals and needs are recognized.
-Achieve required levels of outbound phone calls using bank-generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial goals.
-Ensure safe and sound banking practices, including adherence to all applicable laws and regulations.
Education/Experience
- High School Diploma or General Education Degree (GED) with One (1) year retail banking and sales experience or related experience.
- Work experience may NOT substitute for education requirement.
Lic/Cert/Reg
- Required: None required.
- Preferred: None preferred.
This job has multiple levels (i.e. I, II, III, etc.). The posted job description includes the qualifications associated with the entry level position. If hired, you may be placed at a level above the entry level position. The level of placement will be based on experience, education and skills.
BBVA
Birmingham, AL
BBVA is a global company with over 160 years of history operating in more than 30 countries where we provide services to more than 79 million customers. We are more than 125,000 professionals working in multidisciplinary and diverse teams that include financial and legal experts, data scientists, developers, engineers, and designers.
At BBVA, we are ahead of the transformation that is taking place in the banking sector, challenging the status quo, to make life easier for our customers.
BBVA USA Bancshares, Inc. is a Sunbelt-based bank holding company whose principal subsidiary, BBVA, operates 649 branches, including 336 in Texas, 89 in Alabama, 63 in Arizona, 61 in California, 45 in Florida, 37 in Colorado and 18 in New Mexico. BBVA ranks among the top 25 largest U.S. commercial banks based on deposit market share and ranks among the largest banks in Alabama (2nd), Texas (4th) and Arizona (6th).
BBVA has been recognized as one of the leading small business lenders by the Small Business Administration (SBA) and ranked 6th nationally in the total number of SBA loans originated in fiscal year 2017. BBVA's mobile app earned the 2019 Javelin Mobile Banking Leader award for functionality for the sixth consecutive year in Javelin Strategy & Research's Mobile Banking Financial Institution Scorecard.
What We Stand For
BBVA understands that every individual and company has unique dreams and ambitions, needs and wants. We realize that few take the same path in the faster, busier, and more complex world we live in. We get it. Whichever path you choose, and whenever you need us, we want to create opportunities for your next steps. From the smallest moment, to the largest personal or professional life event, BBVA is there for you.
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IndustryBanking/Financial Services
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No. of Employees125,000+
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Website
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Jobs Posted112
