Job Description Summary
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
GE Healthcare is a leading global medical technology and digital solutions innovator. Our Digital organization is structured around three major areas:Products & Platform, Go to Market and Centers of Excellence.
Job Description
Roles and Responsibilities
* Plan and implement projects at various customer work sites in the US and abroad, including the activities of staff and subcontractors. The primary customer contact for the duration of each project. May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate.
* Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
* Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
* Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
* Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
Required Qualifications
* For roles outside of the USA- This role requires advanced experience in the Services & Digital Project Management. Knowledge level is comparable to a Bachelors degree from an accredited university or college ( or a high school diploma with relevant experience).
* For roles in USA - Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
Desired Characteristics
*
Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale, and youll be surrounded by career opportunities in a culture that fosters care, collaboration and support.The [salary/hourly pay] range for this position is $110 -120k. The specific salary offered to a candidate may be influenced by a variety of factors including the candidates experience, their education, and the work location. In addition, this position is eligible for a performance bonus compensation ONLY IF APPLICABLE. Available benefits include health, welfare, retirement and paid leave.#LI-REMOTE
Additional Information
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
About Us
GE (NYSE:GE) rises to the challenge of building a world that works. For more than 125 years, GE has invented the future of industry, and today the companys dedicated team, leading technology, and global reach and capabilities help the world work more efficiently, reliably, and safely. GEs people are diverse and dedicated, operating with the highest level of integrity and focus to fulfill GEs mission and deliver for its customers. www.ge.com
Boston, MA
General Electric Company operates as a high-tech industrial company worldwide. It operates in Power, Renewable Energy, Aviation, Oil & Gas, Healthcare, Transportation, Lighting, and Capital segments. The Power segment offers technologies, solutions, and services related to energy production, including gas and steam turbines, generators, and high voltage equipment; and power generation services. The Renewable Energy segment provides wind turbine platforms, and hardware and software; offshore wind turbines; solutions, products, and services to hydropower industry; and blades for onshore and offshore wind turbines.
The Oil & Gas segment offers oilfield and oilfield equipment, turbomachinery and process solutions, and digital solutions. The Aviation segment provides jet engines and turboprops for commercial airframes; maintenance, component repair, and overhaul services, as well as replacement parts; and additive machines and materials, and engineering services. The Healthcare segment provides healthcare technologies in medical imaging, digital solutions, patient monitoring, and diagnostics, drug discovery, biopharmaceutical manufacturing technologies and performance enhancement solutions. The Transportation segment provides freight and passenger locomotives, and rail and support advisory services; parts, integrated software solutions, and data analytics; software-enabled solutions; mining equipment and services; and marine diesel engines, and stationary power diesel engines and motors for drilling rigs, as well as overhaul, repair and upgrade, and wreck repair services.
The Lighting segment offers light emitting diode products; and energy efficiency and productivity solutions. The Capital segment leases and finances aircraft, regional jets, turboprops, freighters, engines, helicopters, as well as offers financing and materials; financial and underwriting solutions; and insurance services. The company was founded in 1892 and is headquartered in Boston, Massachusetts.