ESSENTIAL FUNCTIONS – JOB SPECIFIC
• Drives within posted speed limits with passengers in their seatbelts while vehicle is in motion
• Obeys safety regulations and traffic laws
• Requires working in a team environment
• Acts as a preceptor and educator to new staff
• Attends 20 or more hours of continuing education per year, passes initial/annual physical, and passes required classes such as CALM and CPR
• Observes urinalysis collection when needed
• Reports and schedules any vehicle maintenance needs
• Reports any emergency breakdowns or accidents per company policy
• Helps promote Quality Improvement to the hospital (Royal Oaks Hospital only)
• Must have knowledge and understanding of hospital policy and procedures, and abide by Federal, State, and TJC standards and regulations (Royal Oaks Hospital only)
• Completes vehicle inspection logs (Clubhouse only)
• May provide support with conflict resolution and support members when crises arise (Clubhouse only)
• Supports staff and members in daily operations of Clubhouse (Clubhouse only)
• Communicates any updates regarding members with supervisor and other staff (Clubhouse only)
• Other duties as assigned
Guidelines
• Obey safety regulations and traffic laws
• Respect person’s served confidentiality and interact in a professional manner
• Report any emergency breakdown or accident as required to transportation manager
• Follow agency van usage guidelines
Other Responsibilities
• Attend all trainings as required by Compass Health Network, Accreditors, and Funders
• Other miscellaneous duties as assigned
ESSENTIAL FUNCTIONS/CORE COMPETENCIES – COMPANY WIDE
• Regularly attends work except for approved absences
• Attends all training as required
• Maintain professional, “champion” behavior
• Provides quality customer service
• Provides services with a commitment to service excellence
• Works in a way that exhibits a commitment to personal excellence
• Team oriented and values diversity
WORKING CONDITIONS & EXPOSURE RISK
• Regular exposure to fumes and/or gases
• Operating vehicles or machinery
Job Requirements
QUALIFICATION(S): DESIRED DEMONSTRATED KEY COMPETENCIES
• Analytical Thinking
• Change Readiness
• Conflict Resolution
• Creative Thinking
• Communication – Oral
• Communication – Written
• Decision Making
• Flexible Thinking
• Forward Thinking
• Multitasking/Planning
• Organizational/Time Management
• Problem Solving
• Project Management
• Risk Management/ Assessment
• Technical Expertise
QUALIFICATION(S): EDUCATION
High School/GED preferred
QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
• Ability to possess cognitive, organizational, and emotional maturity to deal effectively with multiple stressors required
• At least one-year experience in customer service or mental health-related field preferred
• Experience with management of transportation programs preferred
• Excellent communication skills and computer skills (Microsoft Office Suite) preferred
QUALIFICATION(S): LICENSURE/CERTIFICATION
• Must have a valid Class E Missouri driver’s license or ability to obtain after 60 days
• Must have a valid Class E Missouri driver’s license upon hire (Clubhouse only)
Clinton, MO
Compass Health Network is a nonprofit health care organization that provides a full continuum of behavioral health services and supports as well as primary and dental health services throughout Missouri. Our roots trace back to 1974 when we first began strategizing ways to increase access to behavioral health care in Missouri. Since then, two leaders in the mental health field in Missouri, Jerry Osborne, founder of Pathways Community Health, and Karl Wilson, founder of Crider Health Center, worked tirelessly to build a complete continuum of behavioral health, substance use disorder, primary care, and dental services for those most in need. As those organizations merged in 2014 to include Royal Oaks Hospital, a state-of-the-art inpatient behavioral health facility, today’s Compass Health Network is poised to help its customers achieve full, productive, healthy lives.
Compass Health Network takes a person-centered, integrated approach to caring for our customers. This health care model focuses on treating the whole person and is a collaboration of care involving the individual customer, personal providers and, when appropriate, family members. Our efficient, effective services are enhanced by data and technology to ensure customers receive evidence-based care delivered in the right way, at the right time, and in the right place.
Serving 43 counties in Missouri.
Through our network of more than 30 locations, Compass Health Network serves in excess of 180,000 people every year.