Job Description

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Oversee the total store operations in absence of store manager and assistant manager. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

Promote trust and respect among team members
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store
Gain and maintain knowledge of products sold; respond to questions and make suggestions about products
Report pricing and scanning discrepancies to store management
Process customer transactions quickly, accurately, and efficiently
Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures
Communicate new and on-going special programs and promotions with customers
Handle funds, coupons, and tenders according to company policy
Maintain an awareness of inventory and stocking conditions to capture ordering system integrity
Label, stock, and inventory store merchandise
Report product ordering and shipping discrepancies to store management
Display a positive attitude
Stay current with present, future, seasonal and special ads
Adhere to all food safety regulations and guidelines
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Notify management of customer or team member accidents
Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
Collaborate with team members to encourage teamwork
Adhere to all local, state and federal laws, and company guidelines
Oversee the total store operations in absence of store manager and assistant manager
Maintain flexibility to work any shift, ability to open or close store
Physical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 40 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wrists
Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications: 

Ability to handle stressful situations
Effective communication and reading skills
Knowledge of basic math
Must be 21 years old

Desired Previous Job Experience:

Cashier
Customer service experience
Second language