Field Service Intern
Posted on: 20 Apr 2021
Stephenville, TX
Job Description
Company Summary
TechnipFMC is a global oil and gas leader, specialized in subsea and surface technologies. Our mission: to enhance the performance of world’s energy industry. How we do it: by constantly challenging conventions and investing in our 23 000+ employees, across 48 countries. At TechnipFMC, we aim to offer an inspiring working experience: tackling some of the most complex technical and engineering challenges in the world in collaboration with a truly global team.
POSITION PURPOSE:
This position will be responsible for triaging and completing service requests related to end user support. Areas of responsibility include, but are not limited to, software and hardware troubleshooting, password resets, operating system reinstalls and upgrades, software installation, phone support, and remote support.
POSITION DUTIES:
• Respond to service requests keeping ticketing system up to date
• User support over the phone, remotely by use of software, and in person
• Application and Hardware Troubleshooting
• Keeping accurate asset inventory
• Microsoft Office and Windows configuration and troubleshooting
• Troubleshooting network printers and multifunction copiers / scanners
• Application troubleshooting
• Transferring and verifying user data during computer upgrades and replacements
• Mobility troubleshooting, device configurations, registration, inventory management, transfers
POSITION REQUIREMENTS:
• Pursuing a degree from an accredited university, degree in technical field/Information Systems/Information Technology preferred. Upper-classman designation, senior level preferred.
• Prior experience in a service desk position preferred
• Flexible problem solving skills
• Ability to multi-task and prioritize time based on ticket severity
• Proficiency with Microsoft operating systems and Office suites
• Strong interpersonal and communication skills, both written and oral
WORK ENVIRONMENT:
Spend 70% of the time in office temperature controlled environment, 30%of the time in shop area.
PHYSICAL DEMANDS:
Frequent sitting and operation of computer with use of a keyboard, mouse, and terminal screen. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Frequent sitting and operating a PC. Periodic need to move IT related items (eg. Computers, Laptops, Printers, Peripherals, etc.).
TechnipFMC plc
Houston, TX
TechnipFMC is a global leader in subsea, onshore, offshore, and surface technologies. With our proprietary technologies and production systems, integrated expertise and comprehensive solutions, we are transforming our clients’ project economics
We are uniquely positioned to deliver greater efficiency across project lifecycles from concept to project delivery and beyond. Through innovative technologies and improved efficiencies, our offering unlocks new possibilities for our clients in developing their oil and gas resources.
Each of our more than 37,000 employees is driven by a steady commitment to clients and a culture of purposeful innovation, challenging industry conventions, and rethinking how the best results are achieved.
At TechnipFMC we have one overriding vision: to enhance the performance of the world’s energy industry.
Our vision is supported by a relentless drive of every individual at TechnipFMC. We are united by one single purpose: to bring together the scope, know-how and determination to transform our clients’ project economics.
We are establishing new ways of working to enable improved and sustainable results for our clients.
We are challenging ourselves as well as the practices of our industry: reinventing our technology and approach to projects, innovating end-to-end for greater efficiency.
We collaborate in smart, meaningful ways, bringing together the teams and talent that yield the greatest results.
We integrate our practices and technologies to simplify systems and streamline processes, accelerating the path to production and beyond.
We think ahead and seize opportunities for our clients.
We act responsibly and openly, assuring clients and partners of our competence and inspiring their trust at every step.
-
IndustryEngineering
-
No. of Employees37,000+
-
Website
-
Jobs Posted34
