Job Description

Clinical Director, MGH Social Service Department

Reports to the Director of Social Service Department. Responsible for patient care, supervision/consultation, assignments and management of program for designated social work teams. Creates an environment that empowers staff to provide high quality patient care. As a member of the Department's Leadership Team, participates in evaluation and planning for the Department's overall clinical practice, policies and procedures, quality assurance and strategic direction inside the hospital and in the community. Joins with other members of the Department Leadership to provide the organizational direction necessary to effect change and promote excellence in a fiscally responsible manner. Represents assigned Teams and the Department on Hospital and Departmental committees and task forces. Collaborates with staff and leadership in multiple departments within the Hospital as assigned. Provides advanced clinical services as needed. Participates in administrative on-call. Other duties as assigned. Diversity and inclusion are priorities for our department and the hospital. We strongly believe that encouraging a broad range of opinions, ideas and perspectives drives creativity, innovation and excellence. We are committed to advancing equity by building a team with diverse identities and experiences.

PRINCIPAL DUTIES AND RESPONSIBILITIES Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.

Provides leadership to assigned teams. Promotes positive team relationships by encouraging open dialogue and facilitating team approaches to service delivery.

Creates an environment that encourages individuals/teams to excel in clinical practice, teaching and research.

Screens applicants for employment; leads team interviews, recommends candidates for hire to the Director.

Assesses and plans staff assignments based on service needs, staff availability and fiscal resources.

Provides supervision/consultation and conducts employee performance evaluations.

Responsible for the quality and quantity of clinical services for assigned teams. Evaluates assignments, monitors productivity and time management.

May initiate studies of assigned teams' activities including productivity, staffing and efficient use of resources.

Functions as a member of the Department's Leadership Team to develop and implement clinical standards, policies/procedures, quality assurance activities and to set strategic vision for the Department.

Participates in planning and implementing Departmental Staff Meetings and other meetings/committees/project work as assigned.

Keeps informed of evolving clinical theory, practice and issues affecting social work in health care and proactively recommends changes.

Participates in providing administrative on-call support for day, evening, night and weekend shifts.

Identifies and participates in opportunities for program development and/or quality improvement/assurance projects.

Participates in diversity, equity and inclusion initiatives with staff, Leadership Team members and Hospital.

Executes special assignments/responsibilities from the Director.

Collaboration:

Member of Departmental Leadership Team.

Provides leadership and/or consultation to teams/committees/task forces.

Collaborates with physicians, health professions personnel, administrators in creating, implementing and evaluating practice and programs.

Leads and participates in Departmental, Hospital and Community committees.

Professional Conduct:

Adheres to the profession's clinical standards and Code of Ethics.

Adheres to the Department and Hospital standards, policies and procedures, confidentiality and ethical guidelines.

Provides Departmental and Hospital public relations/risk management.

Adheres to Departmental and Hospital quality and safety standards.

PRINCIPAL DUTIES AND RESPONSIBILITIES (Continued) Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.

Professional Development:

Maintains licensure at the highest level- LICSW.

Attends pertinent education and leadership activities.

Initiates professional development and keeps current with social work and health care standards/issues pertinent to position.

Actively participates in professional organizations and promotes the profession.

QUALIFICATIONS Must be realistic, neither overstated nor understated, and related to the essential functions of the job.

MSW/LICSW with a minimum of 7-10 years' post-master's experience with increasing clinical, supervisory and administrative responsibility.

Demonstrates competence in assessment, treatment, supervision and ability to operationalize clinical practice.

SKILLS/ABILITIES/COMPETENCIES REQUIRED Must be realistic, neither overstated nor understated, and related to the essential functions of the job.

Demonstrates ability to provide supervision/consultation to staff at all levels of professional development/experience.

Strong administrative skills including the ability to function as an active member of a Leadership Team as well as independently in a variety of clinical, teaching and administrative roles.

Demonstrates ability to chair and/or participate in Departmental and Hospital committees and to represent the Department within the institution and the community.

Demonstrates excellent organizational skills/problem solving skills.

Demonstrates excellent written and verbal communication skills

Ability to use effective interpersonal communication/management skills to resolve conflicts or patient complaints, and to maintain a collaborative atmosphere.

Demonstrates personal qualities of leadership.

Knowledge of health care and management principles.

Competencies:

Participates in hiring competent staff.

Provides supervision, clinical consultation, supervision to staff and programs.

Manages multiple and complex problems (administrative, clinical, interdisciplinary).

WORKING CONDITIONS Describe the conditions in which the work is performed.

Normal working conditions.

SUPERVISORY RESPONSIBILITY List the number of FTE's supervised.

Responsible for social work team of approximately 40 FTE's (may vary).

Responsible for participation in recruitment and hiring.

Responsible for supervision, training and evaluation.

FISCAL RESPONSIBILITY Indicate financial scope information, i.e., size of budget, volume, revenue, etc.

Shares in budget development with Director and Director of Business Operations as assigned.

QUALIFICATIONS Must be realistic, neither overstated nor understated, and related to the essential functions of the job.

MSW/LICSW with a minimum of 7-10 years' post-master's experience with increasing clinical, supervisory and administrative responsibility.

Demonstrates competence in assessment, treatment, supervision and ability to operationalize clinical practice.

SKILLS/ABILITIES/COMPETENCIES REQUIRED Must be realistic, neither overstated nor understated, and related to the essential functions of the job.

Demonstrates ability to provide supervision/consultation to staff at all levels of professional development/experience.

Strong administrative skills including the ability to function as an active member of a Leadership Team as well as independently in a variety of clinical, teaching and administrative roles.

Demonstrates ability to chair and/or participate in Departmental and Hospital committees and to represent the Department within the institution and the community.

Demonstrates excellent organizational skills/problem solving skills.

Demonstrates excellent written and verbal communication skills

Ability to use effective interpersonal communication/management skills to resolve conflicts or patient complaints, and to maintain a collaborative atmosphere.

Demonstrates personal qualities of leadership.

Knowledge of health care and management principles.

Competencies:

Participates in hiring competent staff.

Provides supervision, clinical consultation, supervision to staff and programs.

Manages multiple and complex problems (administrative, clinical, interdisciplinary).

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged