Job Description

Company Summary

Join our team! As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the companys continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.com

Job Summary

We are looking for someone who thrives in a dynamic, established company and enjoys the challenges of understanding business needs and acting on them. We want a hands-on strategic individual who works independently as well as in a highly collaborative team environment.

Performs a variety of routine and some non-routine analysis functions in accordance with standard procedures in general accounting, with a higher concentration in Accounts Receivable.

Your job duties will include:

* Responsible for research and resolution of customer remittances in an Accounts Receivables environment.
* Responsible for managing, prioritizing and meeting SLAs (Service Level Agreement) for Cash Application duties.
* Interfaces with internal/external customers as the first point of contact to resolve customer service calls/queries/problems.
* Investigates, analyzes, coordinates and tracks internal/external customer issues.
* Hands-on strategic individual who works independently as well as in a highly collaborative team environment.
* Assist with training of business process changes for assigned areas as needed.
* Participate on teams for process improvement, cost reduction and issue resolution.
* Possesses a certain degree of creativity and flexibility.

Job Qualifications:

High School Diploma.

Typically requires 0-2 years of analytical experience in the field or related area, preferably cash application.

Problem Solving-identifying problems and reviewing related information to develop and evaluate options and implement solutions.

Good computer skills including all applications in Microsoft Office.

Good analytical, verbal and written skills.

Ability to identify and research problems and resolve with appropriate solutions.

Ability to facilitate meetings with cross functional teams.

Experience with mainframe system, Oracle preferred.

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.