Triple Crown- Dispatcher
Posted on: 13 Apr 2021
Plymouth Meeting, PA
Job Description
Position Summary:
This position is responsible for the coordination, movement, and delivery of freight for our customer base. It also requires customer interaction and problem resolution.
Principal Duties:
The timely dispatch of drayman for retail shipments, US Mail shipments, Nor'Easter services and otherproducts offered by TDIS and NS.
On-time pick up and delivery of loads.
Route and match loads in a cost-effective manner through extensive communication with other dispatchersin the department and the assignment of drayman.
Proactively identify potential failures and attempt to fix. If the failure can't be avoided, advise the customer.
Notify customer of any accessorials including comchecks, stop off, lumper or any other charges.
Notify customer of any freight issues.
Verify and approve requests from drayman for accessorial charges.
Book loads from computerized transfer of data, faxed purchase orders, and telecom request.
Run and analyze various reports from internal and external computer systems.
Skills and Abilities:
Strong understanding of geography
Analytical skills
Communication skills
Organizational skills
Ability to multi-task
Work Conditions
Environment: Office
Shift Work: Yes
On-call: No
Weekend Work: Yes
Norfolk Southern
Norfolk, VA
Norfolk Southern Corporation, together with its subsidiaries, engages in the rail transportation of raw materials, intermediate products, and finished goods. The company transports industrial products, including chemicals, agriculture, and metals and construction materials; and coal, automobiles, and automotive parts. It also transports overseas freight through various Atlantic and Gulf Coast ports; and provides commuter passenger services. As of December 31, 2018, the company operated approximately 19,500 route miles in 22 states and the District of Columbia in the United States. Norfolk Southern Corporation was founded in 1883 and is based in Norfolk, Virginia.
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IndustryTransport/Delivery Services
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No. of Employees26,662
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Website
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Jobs Posted499
