Job Description

Job Description:


The work location for this exciting opportunity is virtual. The selected candidate will work remotely and can be located anywhere in the United States, with a preference for working east coast times.

For those candidates located in Colorado, the salary range for this position is: $150K. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location.
Test and maintain the Salesforce instance for Training Services, Red Cross Learning Center (RCLC). Monitor instance capacity, performance, and provide Tier III technical support. Responsible for instructing and checking the work of other staff, solution architecture and design.

Responsibilities on the Salesforce platform:

1. Formulate/define specifications for complex components and applications or modify/maintain complex existing applications including engineering releases and utilities from the vendor.
2. Responsible for the architecture, design, coding, benchmark testing, debugging and documentation of components.
3. Customize application components and assist in maintaining component libraries and technical manuals.
4. Diagnose, isolate and de-bug application/component issues. Resolve issues, design solutions and supervise development staff responsible for implementation of solution. Responsible for quality assurance review and the evaluation of new and existing applications and products.
5. Create and maintain a library of unit test cases and documentation (including all Salesforce and integrated components)

Qualifications
Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Systems, or related field
Experience: Minimum 5 to 7 years required

Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions.
Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout
chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.

The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employees a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply.



Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Interested in Volunteering?

Lifes emergencies dont stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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