Asset Protection Service Representative
Posted on: 12 Apr 2021
San Jose, CA
Job Description
SUMMARY
The primary purpose of this position is to create a safe environment for associates and customers. The APC will also
protect company and store assets by utilizing Asset Protection policies and procedures and providing friendly customer
service. The incumbent will oversee administrative and reporting duties that support the Asset Protection strategy and
Rite Aid Brand and service standards associated with our RxEvolution. All tasks are expected to be completed in a safe
manner, with the primary focus around customer and associate engagement. The incumbent is also required to perform
all tasks in observance of Rite Aid's brand and strategy and adhere to our core values and service attributes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The associate is responsible for the functions below, in addition to other duties as assigned:
Utilize G.E.T (Greet, Engage, Thank) program from assigned post at/near the front entrance of the store, while
monitoring for safety concerns.
Provide high levels of service to all customers while walking the floor, sanitizing shopping carts and hand
baskets, and assisting with locking/unlocking of glass cases.
Assist in monitoring shrink reduction programs and complete other daily activities as identified and assigned.
When directed, case build on repeat external offenders and communicate with the Organized Retail Crime
team in order to provide evidence to local, state or federal law enforcement.
Maintain and update in-store Shrink Awareness Board and review expectations with all store associates.
Monitor security items including CCTV equipment, EAS, and Alarms to ensure they are in proper working
condition. Ensure product protection execution, door seal and vendor check-in process are being preformed
properly.
Experience / Requirements
Education
H.S. Diploma or General Education Degree (GED) required.
6 months of experience Previous guard, retail customer service or asset protection experience preferred preferred.
Rite Aid
Camp Hill, PA
Rite Aid Corporation, through its subsidiaries, operates a chain of retail drugstores in the United States. The company operates through two segments, Retail Pharmacy and Pharmacy Services. The Retail Pharmacy segment sells prescription drugs and an assortment of other merchandise, including over-the-counter medications, health and beauty aids, personal care items, cosmetics, household items, food and beverages, greeting cards, seasonal merchandise, and other every day and convenience products. It also operates retail clinics that provide treatment for common conditions; and provides preventative services, such as screenings, medical tests, immunizations, and basic physical exams. In addition, this segment offers healthcare coaching and disease management services.
The Pharmacy Services segment provides pharmacy benefit management (PBM) services and a range of pharmacy-related services. This segment also performs prescription adjudication services for other PBMs; and offers integrated mail-order and specialty pharmacy services, as well as drug benefits under the federal government's Medicare Part D program. As of April 11, 2019, the company operated 2,469 stores in 18 states. Rite Aid Corporation was founded in 1927 and is headquartered in Camp Hill, Pennsylvania.
-
IndustrySales/Retail
-
No. of Employees32, 190
-
Website
-
Jobs Posted8139
