ManpowerGroup

Customer Service Representative

Posted on: 12 Apr 2021

Knoxville, TN

Job Description

Job Description

Looking to change careers from retail? Do you love working with people? Are you comfortable using computers and talking on the phone? Manpower is hiring for Customer Service Representative in Oak Ridge, TN.

What's in it for you?

* Direct hire opportunity

* Competitive wages based on experience

* Benefits such as health insurance, 401k, and PTO yearly

* Candidates must be able to work 1 weekend-day

* Relaxed dress code

* Generous vacation and paid sick leave package

* Paid parental leave

* BlueCross/BlueShield medical & dental insurance

* VSP vision insurance

* 401k

What is the job?

You will provide support to our customers through the pre-approval and post-approval stages of our loan and/or credit card lifecycle by:

* Helping answer questions specific to customer needs via phone (inbound/outbound), emails, and/or instant messages

* Listening, analyzing, and providing solutions to complex problems

* Identifying fraudulent documents

* Verifying information and processing application

What do you bring to the job?

* Ability to pass a computer literacy test

* Ability to work mandatory overtime

* Must be able to pass a background check, school verification and drug test

* Prior experience in call center, customer service or any other related field preferred

* Candidates must be able to work 1 weekend-day

*

Stop the job hunt & find your new career with Manpower today!

Visit www.manpower.com to apply!

Follow us on Facebook @ManpowerKnoxvilleTN

ManpowerGroup

Milwaukee, WI

ManpowerGroup Inc. provides workforce solutions and services in the Americas, Southern Europe, Northern Europe, and the Asia Pacific Middle East region. The company offers recruitment services, including permanent, temporary, and contract recruitment of professionals, as well as administrative and industrial positions under the Manpower and Experis brands. It also offers various assessment services; training and development services; career management; and outsourcing services related to human resources functions primarily in the areas of large-scale recruiting and workforce-intensive initiatives.

In addition, the company provides workforce consulting services; contingent staffing and permanent recruitment services; professional resourcing and project-based solutions in information technology, engineering, and finance fields; solutions in the areas of organizational efficiency, individual development, and career mobility; and recruitment process outsourcing, TAPFIN managed, and talent based outsourcing services, as well as Proservia services in the areas of digital services market and IT infrastructure sector. It operates through a network of approximately 2,600 offices in 80 countries and territories. The company was founded in 1948 and is based in Milwaukee, Wisconsin.