Job Description
About FedEx Supply Chain
FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce for businesses. With a proven track record of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technology and drive continuous improvement. By leveraging best practices and the world-renowned FedEx network, FedEx Supply Chain delivers leading solutions that provide flexibility, enable scalability and improve cost-effectiveness for customers. Through more than 11,000 employees, 130 operations and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year. For more information, go to supplychain.fedex.com.
We Have.
* A strong FedEx brand consistently ranked among the worlds most admired and trusted employers.
* A top notch leadership team with the experience needed to grow and develop your career.
* An open mind for new ideas and creative methods.
* A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and much more!
General Summary.
The Operations Manager is responsible for the safe execution of daily operational plans and strategies, to manage, lead and allocate resources, disseminate information to teammates, ensure compliance with key processes while achieving safety, quality, efficiency and financial KPIs. This position is responsible for product safety, quality and legality.
This position will be responsible for..
* Manages at least 2 full time exempt direct reports. Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including termination.
* Directing the operational aspects of the facility.
* Knowing and evaluating operational productivity goals, monitoring daily and ensuring goals are achieved on all shifts.
* Ensuring/reinforcing the Company teammate culture is being fostered in the facility.
* Assuring the attainment of facility production, quality and safety objectives.
* Reviewing and assuring the accuracy of required production and inventory reports.
* Coordinating and conforming to the operational aspects of the Company's Core Excellence Program and audit regularly to ensure full compliance.
* Planning, monitoring and managing actual performance against operational portions of the budget; this includes, but is not limited to, proper management of departmental staffing levels, overtime and overall operational headcount.
* Leading operational initiatives to ensure inventory accuracy goals are met.
* Ensuring shipment and loading accuracy on all shifts.
* Implementing process improvement programs utilizing Quality Driven Management methodologies.
* Research packaging materials and determine the most cost effective and quality packaging available
* Work with suppliers and customer to select correct packaging for needs
* Design and develop packaging for manufactured products
* Perform packaging testing and analyze results to determine if packaging meets standards
* Examine quality issues with packaging and work with suppliers to correct issues
* Work with other departments to ensure packaging meets their needs
* Point of contact for all packaging related questions
You might be a great fit if.
Education/Experience
* Bachelors Degree in Logistics, Industrial Engineering or other related operations discipline is preferred. Alternatively, military rank at E-6-7/or O-2-O3.
* A minimum of three (3) years of supervisory experience, preferably in a logistics environment responsible for WMS, QDM, LMS, P&L and talent management.
* A minimum of two (2) years of manufacturing line and packaging operations experience.
* Experience with capital equipment requests.
* Knowledge of packaging equipment such as cartomizer, robotic arms, etc
* Knowledge and training in LEAN manufacturing processes.
* Demonstrated leadership qualities with ability to lead other leaders.
* Excellent organizational skills and the ability to prioritize.
* Experience with Six Sigma or quality management methodologies and/or Green Belt certification preferred.
* Strong analytical skills.
* Previous team building experience preferred.
* Previous budget planning and P/L exposure a plus.
Physical/Cognitive Requirements
With or without accommodation:
* Ability to follow policies and procedures.
* Ability to read, write and interpret information.
* Ability to add, subtract, multiply and divide.
* Ability to use hands to manipulate, handle, or feel.
* Ability to sit/walk/stand for up to 10 hours per day.
* Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.
* Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.
* Ability to lift/carry items less than 40 pounds.
ADA FedEx Supply Chain will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process.
Fed Ex Supply Chain is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job ID: 34437
Schedule: Full-time
Memphis, TN
FedEx Corporation provides transportation, e-commerce, and business services worldwide. The company’s FedEx Express segment offers shipping services for delivery of packages and freight. Its FedEx Ground segment provides business and residential money-back guaranteed ground package delivery services; and consolidates and delivers low-weight and less time-sensitive business-to-consumer packages. The company’s FedEx Freight segment offers less-than-truckload and freight delivery services. As of May 31, 2018, it operated approximately 27,000 vehicles and 370 service centers. The company’s FedEx Services segment provides sales, marketing, information technology, communications, customer, technical support, billing and collection, and other back-office support services.
It also offers FedEx Mobile, a suite of solutions to track packages, create shipping labels, view account-specific rate quotes, and access drop-off location information; FedEx Office, a suite of printing and shipping management solutions for copying and digital printing, professional finishing, document creation, direct mail, signs and graphics, computer rentals, Wi-Fi, and corporate print solutions; and packing services, supplies, and boxes, as well as FedEx Express and FedEx Ground shipping services.
The company’s Corporate, Other and Eliminations segment offers international trade services in customs brokerage, and ocean and air freight forwarding services; cross-border enablement and technology solutions, and e-commerce transportation solutions; integrated supply chain management solutions; time-critical shipment services; critical inventory and service parts logistics, 3-D printing, and technology repair. This segment also provides international trade advisory services, including assistance with the customs-trade partnership against terrorism program; and publishes customs duty and tax information. FedEx Corporation was founded in 1971 and is headquartered in Memphis, Tennessee.