Job Description

Description

About us: A full-service commercial air conditioning company, Hill York provides system maintenance, service, repairs, energy solutions and installation for a wide range of heating, cooling and ventilation systems. Since designing and installing the first air conditioning systems in Miami Beach hotels after World War II, Hill York has played a key role in leading Florida facilities to new plateaus of indoor comfort and energy efficiency.

Every day our team of Comfort Champions fans out across the state, sharing their knowledge and mobilizing resources to help make life more comfortable. In hospitals and medical centers. On college and university campuses. At government buildings, performing arts venues, and fitness clubs. We do it by taking maintenance off the hands of building owners with smart technology and remote monitoring. We do it by crafting self-funding energy conservation programs that give tight operating budgets new vitality. And we do it by making our comprehensive services a catalyst for creating sustainable environments where people, productivity and prosperity thrive.

That's Hill York at work: Combining a pioneering history and industry-leading service and innovation to benefit a new generation of Florida customers.

Job Summary: The Systems Engineer will provide the business knowledge and technical skills to implement technical strategies, evaluate products and provide a superior level of technical support that benefit the company

Systems Engineer Duties and Responsibilities:

* Fully support and manage Dynamics GP 2018, Key2Act Signature 2018, MobileTech 8.5 and 3rd party integrations
* Facilitate and accelerate best practices across entire Microsoft GP environment
* Create data visualizations and analytics tools using Power BI.
* Model SQL and Excel based data into Power BI reports and dashboards
* Software support, roadmap and planning
* Manage Development Efforts - Lead requirements gathering and business analysis to ensure any in house or externally developed solutions meet all objectives, continue development efforts in cloud and SQL applications, and manage developers (internal and external) to implement desired solution changes on time and on budget.
* Support approximately 300 users, 50 Groups, and 50 GPOs in an Active Directory 2019 Domain
* Review and update departmental SOPs to ensure data integrity and operational efficiency.
* Windows Server Administration (Server 2019) hosted in Azure Cloud.
* Timely review, test and patch all servers and software
* Manage/Support Azure Backup service
* Manage Citrix Cloud, Storefront, VDA's and Applications
* Support Microsoft Dynamics CRM on premise deployment
* Manage Public and Private DNS records
* Provide Email support
* Server Performance Monitoring
* Lan/Wan management including circuit management and outage resolution (ITSM)
* VOIP management (ITSM)
* Mobile device support consisting of approximately 200 smartphones, 60 Apple and Android tablets.
* Project Technical Leadership such as IoT Wifi/Mobile devices deployment implementation, management, and decommissioning
* Support/train employees on SharePoint and OneDrive
* Office equipment support (Copiers, plotters, plan scanners, KIP)
* Respond to Carbon Black EDR/antivirus alerts in a timely manner
* Other duties as necessary

Qualifications:

* Bachelor's Degree in relevant field of study preferred
* Proven experience in similar role
* Expert level knowledge and experience working in MS SQL
* Must have experience supporting an ERP solution and a solid understanding of financial accounting
* Prefer experience with MS Dynamics CRM
* Successful track record in dynamic roles
* Experienced technical writer with strong organizational skills

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled