Job Description

Sr. Analyst, Content Production, Self-Service

We pride ourselves on developing ground-breaking products and it takes talented product image experts to reflect their game-changing potential and elegant look and feel. Thats the role of the Multi-Media team within Boomi Self-Service. These multi-faceted people combine technical programming and communication content creation to support technical end-users, with an eye to aesthetics, visual design and layout. Join us to do the best work of your career and make a profound social impact as a Sr Analyst on our Self-Service team at Boomi.

Key Responsibilities

This role will be responsible for enhancing our use of guided content. In partnership with our content architect, you will be responsible for finding new ways to reach our target personas, who range from highly technical, to business users.

You will:

* Create guided experiences for prospects and customers
* Leverage written content and video content to increase product engagement
* Track success and adapt to changes in engagement with guided content

Essential Requirements

* Technical background in software development, coding, or similar.
* Experience communicating with a technical audience, via text or video.
* Ability to learn GUI based software tools quickly.
* Ability to make recommendations for next actions in a data-driven way.
* Ability to work cross-functionally to ensure any guide and content is aligned with the Boomi brand guidelines, Product Marketing best practices, UX/UI teams, and others as necessary

Desirable Requirements

* Strong experience creating original video content for technical users
* Deep understanding in current trends in SaaS

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and playproviding customers with the industrys broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap here.

Closing date: xx xxxxxxxxx 20xx.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.