Job Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Senior Client Services Advisor partners with and ensures that our clients generate significant value from their partnership with the Consumer Acquisitions Services solution. The Senior Client Services Advisor is responsible for working closely with client and internal delivery team leadership to evaluate marketing and growth campaign opportunities, profile targeted and highly qualified consumer audiences, and present campaign performance reports. The Senior Client Services Advisor will leverage the Consumer Acquisition Service's performance technology to transform market consumer data into easy-to-use dashboards, reports and ad-hoc analyses. The Senior Client Services Advisor also serves as an important partner to our ad agency partners and to our product development team

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

* Analyze institutions' market, operational, and/or financial performance
* Identify and scope precision market growth opportunities
* Master the functionality of the performance technology software and develop deep expertise in product and terrain
* Provide market analytics, opportunity assessments and consulting services for a portfolio of clients
* Present to senior level clients and foster relationships with client executive teams
* Maintain and share business and technical expertise with clients and internal stakeholders, keeping clients' interest top of mind
* Train clients on the use of performance technology software, ensuring clear impact and demonstrable returns for clients
* Proactively identify potential issues that will impede success and recommend corrective action plans
* Collaborate with Client Delivery leadership on driving innovative client value
* Set and execute against project milestones, delivering high quality results based on the needs of each project

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* Bachelor's Degree
* Experience with MicroStrategy or other business intelligence platforms
* Consulting experience
* Client management experience
* Project management experience
* Experience presenting to senior executive level audience
* Experience facilitating training sessions
* Proven ability to manage projects independently
* Demonstrable analytical reasoning or quantitative analysis
* Willingness to travel sporadically (once socially appropriate)
* If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* Analytical reasoning and solution-focused problem solving
* Proven ability to prioritize across multiple projects and relationships
* Proven ability to work collaboratively in a team
* Experience working in the health care industry
* Experience working in health informatic
* Extensive knowledge of software functionality, user navigation and reporting capabilities

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Senior Client Services Advisor, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote