Job Description

Preferred Qualifications
The Product Manager will be a member of the development team working on My Oracle Support Applications. The My Oracle Support application portfolio is used by Oracle Customer Support to manage and resolve all customer initiated service requests for Oracle products.

The candidate needs to analyze, gather and document business requirements. Write detailed user stories, use cases, data flows, test cases. Work closely with business to understand and document requirements. Will work closely with development to make sure the business requirements are converted to mockups and technical details that developer can use to build the system.

As a member of the My Oracle Support development team, candidate will perform high-level design discussions based on requirements provided. Document use cases and take requirements through functional design reviews. Run and/or participate in scrum calls, work closely with development and business to prioritize and plan work. Will be working with team members across the globe. Candidate should be self-motivated and willing to work independently with little oversight and deliver projects on time.

Below skills are critical for success in this role:

- BS or MS degree in Computer Science or equivalent experience

- Minimum 5 years of software engineering experience, working as a business analyst/Program manager/Process Manager

- Skills to understand business requirements and write detailed use cases

- Knowledge of Oracle Support or other support business processes is a plus

- Good documenting skills to write up user stories and Technical details/use case flows

- Experience working across teams to finalize business requirements

- Knowledge of Jira, confluence and project planning is required

- Good communication skills and flexibility to working with global team

Work as part of a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.

As a member of the product development division, you will define product specifications and or strategy. Gather and analyze information to define product specifications and review design specifications. Communicate product strategy and functionality. Initiate and foster relationships with other groups. Review product documentation and collateral. Ensure successful product releases based on corporate priorities.

Duties and tasks are varied and complex, needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.

Colorado Pay Range: From %2483,807 to %24150,853 per annum
Eligible for bonus and equity

Oracle offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Flexible paid time off (unlimited or accrued vacation and sick leave)
9. Paid parental leave
10. Employee Stock Purchase Plan
11. Adoption assistance
12. Financial planning and group legal
13. Voluntary benefits including auto, homeowner and pet insurance

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.