Job Description

Executive Director, Commercial Real Estate Digital: Corporate Responsibility

JPMorgan Chase strives to be a catalyst for meaningful, positive and sustainable change in communities across the globe. JPMorgan Chase annually invests more than $350 million to create pathways to opportunity so that individuals have access to the knowledge, skills, resources, and capital they need to secure their futures and compete in the global economy. Our programs seek to address key drivers of economic inequality experienced by vulnerable populations around the globe through four investments and activity focused in four Impact Pillars: Neighborhood Development, Jobs and Skills, Financial Health, and Small Business. In the U.S., we focus on advancing racial equity in the communities where we work. Please visit JPMorgan Chase & Co. Corporate Responsibility for more information.

The Commercial Real Estate Group (Commercial Bank) provides mortgages and treasury services to owners and investors of rental real estate and is the national market leader in Multifamily lending. As the firm expands their mandate to serve these clients beyond traditional banking products (and ultimately serve the occupants of these clients assets), the CRE group endeavors to bring greater focus to the financial health of these groups with products, services, information, and support; primarily through digital channels. Working within the Commercial Bank, and closely with the Consumer Bank (CCB) and the Firmwide Corporate Responsibility (CR) Division, the role is responsible for the development and implementation of CRE Digitals CR agenda by crafting goals, policies and initiatives that align with and support the firm's business strategies, reflect our values and support the communities where we do business. CR has a long track record of leveraging insights from its philanthropy, community partners and research to advance inclusive growth through the firms products, services, practices and clients.

JPMorgan Chase is seeking a Executive Director (ED) to lead a new function for CRE that seeks to build an inclusive economy and society for clients, customers, and communities through targeted partnerships with other lines of business and external 3rd parties. In collaboration with multiple CRE, Digital, and CR teams, the VP/ED will be responsible for developing and managing our ongoing engagement efforts across the firm through changes to the firms practices, products, services and policies related to advancing affordable housing and improving financial health of tenants. The ED will report to the co-head of CRE Digital and Transformation.

Key responsibilities include but are not limited to:

* Stand up and lead the new function in collaboration with CRE, Digital, and CR partners, including:
* Defining success and establishing ways to measure impact
* Designing effective mechanisms to improve the flow of information, clearly define roles and responsibilities, and escalate key risks across various teams
* Identifying internal and 3rd party products and services to drive the mandate
* Working with x-LOB business and product executives to implement solutions
* Partnering with risk / control / legal and marketing partners to productize the solution(s)
* Advocate for the mandate with internal stakeholders

Qualifications

* Bachelors degree required
* 10+ years of experience working in fast-paced corporate environment
* Background in financial services and/or consulting
* Demonstrated fluency or a strong interest in the key drivers of an inclusive and resilient economy
* Experience in affordable housing, home lending, financial health, and/or small business lending encouraged
* Ability to negotiate deftly and build consensus across peers and business groups
* Excellent judgment, organizational skills, and independent decision-making ability
* Strong written and oral communications skills
* Experience managing relationships with senior executive stakeholders
* Ability to plan, manage and follow through on projects independently
* Results-oriented, with exceptional attention to detail and strong analytical skills
* Creative, flexible, and collaborative, with an ability to work in a team-oriented environment
* Ability to travel