Transaction Specialist II/ Rotating 1st & 3rd shift
Posted on: 9 Apr 2021
Charlotte, NC
Job Description
The main objective is to expedite the collection of payments due by getting the check that's in the mail deposited into the biller's account as quickly as possible. A second objective is to expedite the posting of payment information, allowing the customer to update their account records. This can substantially reduce costs and expedite the crediting of deposits to accounts, which provides high customer satisfaction and a rewarding service. Our strategic focus is to deliver an extraordinary level of service and quality to our customer while leveraging the firm's operations and technology infrastructure.
The Transaction Specialist handles a variety of Receivables Operations functions centered on the processing of data and documentation including documentation review, document handling, document preparation, document processing, transaction processing, remittance processing, and data entry. This role may involve the physical and electronic handling of information.
As a Transaction Specialist, your responsibilities include, but are not limited to:
* Performing basic data entry including Alpha Numeric
* Operating Imaging/Extraction Equipment (I-Tran, IBML, OPEX)
* Logging incoming work
* Sorting, filing, and distributing work, including electronic files, if applicable
* Reviewing incoming documentation/work files
* Scanning documents
* Uploading/downloading information to/from systems
* Processing/reviewing transactions
* Maintaining site productivity and quality standards
* Conducting basic research
* Remittance processing
* Work within the client defined processing guidelines
* Following Standard Operating Procedures
* Detail-oriented
* Reading and comprehension of customers instructions
* Good oral and written communication skills
* Alpha/Numeric data entry and typing skills with excellent accuracy
* Basic PC skills and Microsoft applications (Word and Excel)
* Must be able to work in a production environment
* Must be a team player and maintain a positive attitude at all times
* Sense of urgency
* Time management skills
* Physical requirements: Sitting up to 75% of the time, Standing up to 5% of the time, Lifting up to 15% of the time and up to 50 pounds; Walking up to 20% of the time
Work schedule: 1st shift Monday - Friday / 7am - 3:30pm and will rotate to 3rd shift and work 11:30pm - 8am during the months of January, June, September, and October, and April will be 7pm - 7am. / Pays 15% shift differential when working 3rd shift.
This schedule may change based on business needs.
A Government Security Clearance will be required for this position. This includes, but is not limited to:
* Fingerprints
* Credit Check
* Employment History
* Tax Filing History (possibly)
* References (possibly)
* Proof of U.S. Legal Permanent Residence up to 7 years
This position may require you to work non-traditional hours and/or additional hours as business needs arise.
JPMorgan Chase & Co.
New York, New York
JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.
The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.
This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.
The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.
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IndustryBanking/Financial Services
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No. of Employees255,998
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Website
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Jobs Posted9051
