Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. As an Etsy employee, youll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.
Job Description
We are looking for an experienced Analytics professional to support our Trust & Safety team, which focuses on reducing risk in our marketplace. In this role you will employ sophisticated analysis and industry-leading measurement techniques to inform the strategy and operational processes of the Trust & Safety team. Your teams work is foundational to Etsys dedication to providing world-class customer support and a safe, trusted marketplace for the millions of buyers and sellers in the Etsy community.
As Senior Data Scientist partnered with Trust & Safety you will work to consistently deliver clear insights while providing access to metrics, data, and tools needed for decision-making and optimization at all levels of the organization. Your analyses will help Etsy tackle complex risks including hate speech in the marketplace, ip-infringement, and fraud prevention. Do you find joy in telling stories with data and providing insight into patterns of customer behavior? If so, this could be a great match.
This is a full-time position located (eventually) in Brooklyn, reporting to the Senior Manager, Risk & Operations Analytics. We offer flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to an office location 2-3 times per week.
About the Role
In this role you will:
* Work closely and collaboratively with Trust & Safety management to develop strategies that balance short and long-term goals as the risks and issues facing our marketplace evolve, and we continue to grow at a rapid pace.
* Define metric-focused goals around marketplace safety, and operational efficiency to guide your partner teams
* Employ sophisticated analysis and industry-leading measurement techniques to inform the strategy and operational processes of these groups.
* Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
Qualifications
About You
Ideally, you'll bring:
* 3+ years of proven success on Analytics or Data Science teams preferably with a focus on risk mitigation in a retail/marketplace setting
* Experience employing analytics to guide risk mitigation strategy in areas like offensive content, merchant fraud, IP infringement, etc.
* Successful track record of distilling highly complex problems into narratives that are concise, action focused, and memorable, and expressing your recommendations with both conviction and finesse.
* High proficiency with advanced analytical techniques and SQL, R and/or Python
* Ability to communicate insights to senior executives verbally, visually, and in writing
* A trust in and commitment to Etsys vision, mission and values.
Additional Information
What's Next
If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As youve hopefully seen already, Etsy is a place that values individuality and variety. We dont want you to be like everyone else we want you to be like you! So write to us and tell us what youre all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.
Brooklyn, NY
Etsy is the global marketplace for unique and creative goods. It’s home to a universe of special, extraordinary items, from unique handcrafted pieces to vintage treasures.
In a time of increasing automation, it’s our mission to keep human connection at the heart of commerce. That’s why we built a place where creativity lives and thrives because it’s powered by people. We help our community of sellers turn their ideas into successful businesses. Our platform connects them with millions of buyers looking for an alternative—something special with a human touch, for those moments in life that deserve imagination.
As a company, we strive to lead with our guiding principles and to help spread ideas of sustainability and responsibility whose impact can reach far beyond our own business.
How Etsy Works
Our global marketplace is a vibrant community of real people connecting over special goods. The platform empowers sellers to do what they love and helps buyers find what they love.
Sell extraordinarily
With low fees, powerful tools, and support and education, we help creative entrepreneurs start, manage, and scale their businesses. Want to become an Etsy seller? All it takes is 20 cents to get started.
Buy extraordinary
From the specific to the unexpected (or custom-made), our search tools help buyers explore all the special one-of-a-kind items offered by Etsy sellers. Our Journal and Editors Picks curate exciting trends and ideas discovered in the marketplace by our own team.
Shop securely
We provide the technology behind the Etsy marketplace, helping buyers and sellers connect and exchange on Etsy. Keeping those connections safe, fun and secure is our priority, and we’re always here to help.