Job Description

Job Description
You Lead the Way. We've Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Merchant Fraud Capabilities team partners with merchants and other industry stakeholders to reduce fraud. We rely heavily on data analysis to drive insights, measure progress, ensure we are working on the highest priority opportunities, and to build fraud tools that effectively reduce fraud without disrupting our Card Members.

As a member of the Merchant Fraud Capabilities team, the role will encompass the following:

Description

* Analyze large volumes of data to uncover new fraud patterns at merchants.
* Manage existing reporting and create new reporting to identify insights and assist with team prioritization.
* Evaluate new data sources to build effective fraud controls for online transactions.
* Partner with our Technologies team and other internal stakeholders to identify and review requirements for new product capabilities.
* Manage / facilitate technical communication with merchants that utilize Amex fraud tools.
* Partner with American Express colleagues worldwide to leverage fraud capabilities consistently across all global markets.

Minimum Qualifications

Qualifications

These are the qualification we are looking for:

* Track record of extracting key business insights from large amounts of data and assembling into a clear and compelling business case.
* Previous experience with data analysis tools. Some SQL knowledge required.
* Strong Microsoft Office skills (specifically Excel, PowerPoint).
* Ability to present complex information to groups and individuals.

Some additional skills and experience that would also be helpful for this role:

* Knowledge of the credit card business and payments industry.
* Experience in fraud or risk management
* Experience with large datasets using Big Data tools (Hive, Spark, Yellowbrick) a plus.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.