Fiserv, Inc.

Enterprise Agile Coach at Fiserv, Inc.

Posted on: 6 Apr 2021

Alpharetta, GA

Job Description

Digital Channelshas adoptedanenterpriseagileframeworkfor product delivery.To support and mature how we operate, we have anagilecoaching team ofknowledgeable individualswith apassion for solving the challenges associated with implementingand operatingagile at scale.

Thisstaffcoachwill beanexperiencedservant leader,able tocoachat all levels, from delivery teams and scrum masters uptosenior leadership,competent withcontinual improvementand organizational change approaches.

This position is partof theagile coaching team, within the program office,alongside thePMO.The roleprovides coaching and supporttodelivery teams,core product teams, and portfolio management teams.Key relationships include:scrum masters, dev/QAmanagement, product owners, product management,UX team, security, enterprise architects, client operations,audit &compliance,sustained engineering,professional services,and senior leadership.

Technical Skills, Knowledge and Qualifications:

* Undergraduate/bachelor (4-year)degreefrom an accredited university or3years equivalentwork experience

* Certification in team agile practices (e.g., CSM, CPF, etc.) or 2 years of equivalent work experience

* 3+yearsofexperienceofagile practices (including Lean, Scrum, Kanban, etc.)

* 1+ year of experience inanenterpriseagileframework(e.g., as a scrum master or coach)

* Competence indelivery teamagile practices (TDD, pair programming, refactoring, automation, DevOps)

* Experienceofimprovingandtransforming processesandteams

* Experience of coaching cross-functional teams and influencing without authority

* Experience ofleveragingleanchangemanagement techniques to optimize delivery

* Ability to assess and communicate progress againstcoaching, improvement, and changeroadmaps

* Ability to operateunder minimal supervisionwhile ensuring alignment with therest of theagile coaching team

* Active in theagile community(e.g.,user groups,conferences,etc.)

* Excellentcommunicationand facilitationskills

* High emphasis onself-drivencontinuing learning, knowledgeable of new practices and coaching techniques

* Ability to demonstrate emotional intelligence and integrity

Fiserv, Inc.

Brookfield, WI

Since 1984, Fiserv has been focused on partnership and possibility. 

The small business owner ready to meet another busy day. The young home buyer on the way to her first real estate closing. Roommates splitting the monthly expenses. The banker wiring funds for a client's business expansion. 

Life moves fast.

And as it does, we know most people aren't thinking about "financial services."

But we are. 

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. 

We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. We proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.