Job Description

Division or Field Office:

Roanoke Branch Office

Department of Position: Claims Department

Work from:

home in Charlotte or the Charlotte Branch Office

At Erie Insurance, youre not just part of a Fortune 500 company; youre also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

Position Summary

Erie Insurance is continuing to hire and is utilizing virtual interviews to ensure the well-being of our candidates and employees. Please note there may be delays in our hiring process.

Handles and/or directs the handling of litigation claims and settles claims within level of authority.

* The candidate must live in Charlotte, NC or Western North Carolina.
* This is a remote, work from home position or the candidate must work from the Charlotte Branch Office.

Duties and Responsibilities

* Handles assigned claims involving litigation and settles within authority. Reviews and evaluates claims to determine coverage and appropriate handling, exercising independent judgment and discretion in the decision-making process. Directs or conducts additional investigation. Refers to defense counsel or negotiates settlement of litigation claims when appropriate.
* Assists counsel in defense of suits. Assists with discovery, attends depositions, directs further investigation and performs related duties. Makes recommendations regarding litigation when appropriate.
* Reviews assigned claims in consultation with the defense counsel and Claims Examiner when Home Office files are involved. Determines appropriate course of action to resolve claim.
* Attends arbitration, mediation, trial and other court functions as required. Assists defense counsel by evaluating witnesses and testimony to determine whether a claim should be brought to conclusion prior to verdict.
* Conducts and/or assists in the training of all claims handlers.
* Participates in claims litigation audits.
* Monitors utilization of Outside Counsel Guidelines by defense counsel. Assists in managing litigation expenses and ensures that defense counsel adheres to ERIE's billing guidelines. Maintains Recommended Attorneys list and suggests changes or additions based on branch needs.

Competencies

Job-Specific Knowledge

Qualifications

* Bachelor's degree, or equivalent, required.
* Six to eight years of prior claims handling experience, including litigation activities, or equivalent, required.
* Associate in Claims (AIC) or SCLA designation preferred.
* Appropriate license as required by state.
* Valid driver's license and good driving record required.

Physical Requirements

Lifting 0-20 lbs; Occasional (<20%)

Lifting 20-50 lbs; Occasional (<20%)

Lifting Over 50 lbs; Occasional (<20%)

Driving; Often (20-50%)

Pushing/Pulling; Occasional (<20%)

Manual Keying/Data Entry; Often (20-50%)

Climbing; Rarely