Job Description

DESCRIPTION

At Amazon, we are working to be the most customer-centric company on earth and to get there, we need exceptionally talented, bright, and driven people. In our talent management organization, we focus on strategies, products, and programs that help our employees grow to their optimal capabilities while constantly raising the bar for new talent. We are looking for a flexible, organized, self-starter to join the Amazons PXT (People eXperience and Technology) HR team as a Principal Program Manager. The Principal Program Manager will drive the development and implementation of talent management programs that accelerate our highest potential talent.

As part of the team that has the mandate to build, evolve, and innovate talent processes within PXT HR, this role will manage key talent management activities (e.g., Talent Reviews, Succession Planning, Executive Promotion, Monthly and Quarterly Business Reviews) while driving for continuous improvement and influencing the broader Amazon talent management agenda. Additionally, this role will be leading the creation of new core talent strategies focused on the development of PXT leaders as identified in operating planning cycle. Specifically, we will create a leader profile focused on fluencies that support an ever increasing need for scientific, technical, research, analytics and business expertise.

Working with a large group of diverse stakeholders, you must be able to operate at a strategic level with PXT executives, while simultaneously being able to dive deep into the details of each program to drive results. You will demonstrate analytical capabilities and be able to influence with data informed recommendations and communicate plans through writing Press Releases, FAQs and other documents. The ideal candidate will also have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. The position is based in Seattle but will interact with leaders and HR teams globally.
Responsibilities:
Gather business requirements, compile, organize and analyze data, scope the anticipated outcomes, plan milestones and draft clear, compelling narratives.
Partner with the various stakeholders to plan, implement and improve solutions.
Develop and deliver on roadmap activities and key deliverables, ensuring deadlines are met.
Develop, implement and manage talent development programs to support streamlined user experience of key people processes, including identifying and operationalizing opportunities for process improvement and evolution.
Develop and implement scalable change management plans for key talent programs to support the smooth implementation of changing mechanisms and processes from GTM and our team.
Drive program strategy and goals provide program management and define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing management.
Scale services and mechanisms design talent processes and solutions that scale and adapt to our evolving talent needs.
Define key performance metrics develop metrics and service level agreements for core programs and processes, and track delivery against program objectives.
Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations.
Regularly audit to ensure optimal trade-offs between schedule, resources, and scope to address major risks, challenges, and obstacles.

BASIC QUALIFICATIONS

Bachelor's Degree
5+ years of experience in program or project management
5+ years of experience delivering talent management practicies
5+ years of experience managing, analyzing and communicating results to senior management
5+ years of experience working cross functionally with tech and non-tech teams
Experience defining program requirements and using data and metrics to determine improvements
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, define program requirements, determine recommendations, and drive actions
Proven track record of taking end-to-end ownership and driving results; demonstrated ability to manage multiple projects or programs- work prioritization, planning, and coordination across teams
Demonstrated ability to translate business strategy and goals into optimal processes that are scalable, simple, customer-focused and adaptable to unique and changing business needs

PREFERRED QUALIFICATIONS

Successful track record of driving improvements in the planning, operationalization, change management, and communications of programs in a fast paced and ambiguous environment
Excellent oral and written communication skills, and must be comfortable engaging with executive level leaders.
Proven ability to influence without authority and execute in a customer-centric manner
Strong strategic aptitude; proven ability to define a winning business strategy and product road map and gain buy-in from stakeholders at all levels.
Track record of designing and leading change efforts at scale with demonstrated ability to measure the impact of change, both quantitatively and qualitatively.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously to drive broader strategy.
Technical fluency; comfort understanding and discussing technology concepts, schedule trade-offs, and new opportunities with technical team members.
Knowledge of core Talent Management programs including performance management, promotions, succession planning, and talent calibration.