Job Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

If you are located in the Twin Cities, Minnesota, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

* Utilize advanced clinical skills to engage and motivate consumers via a recovery, health, and wellness-oriented approach
* Assist consumers and their families/caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals and services
* Identify and remove barriers to procurement, delivery, participation in and success of services
* Provide supportive follow-up, monitoring and education as indicated
* Partner with designated external providers, programs, entities to address the needs, gaps in care, and recovery goals of complex and high-risk consumers
* Identify and address the needs of members who are consistently high utilizers of services through case conferences and informal communications
* Participate in standing meetings to review performance, identify areas of opportunity, and oversee course for improvements
* Establish and foster positive relationships with medical team, participate in medical-behavioral integration activities and discussions
* Identify high-risk, co-morbid needs of consumers
* Accept referrals via designated processes, collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals, as needed
* Contribute to treatment plan discussions; routinely attend clinical rounds and other meetings with medical partner or external entities, when applicable
* Partner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community-based services
* Meet all contractual requirements; collaborate early and frequently with other teams in the management of cases stratified as having intensive, complex, and high-risk needs
* Assist in the development of a relevant and consumer-specific aftercare plan
* Comply with all policies, procedures, and documentation standards in appropriate systems, tracking mechanisms and databases
* Collaborate with providers to determine acuity of mental health concerns, barriers, and progress; coordinate appropriate services

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* Licensed Master's degree in Psychology, Social Work, Counseling or Marriage and Family Counseling; or a Licensed Ph.D.; or an RN with 2 or more years of experience in behavioral health
* Must possess an independent licensure which is active and unrestricted in the state of Minnesota
* 2+ years' experience in a related mental health setting
* Computer and typing proficiency to enter and retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications
* Must live within a commutable distance to our Eden Prairie, MN office
* If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* Experience in an inpatient setting
* Experience in a community mental health setting
* Dual diagnosis experience with mental health and substance abuse
* Previous experience in a managed care environment
* Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Licensed Behavioral Health Clinician, Eden Prairie, MN, Minnesota, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote