Job Description

Job Description
Overview

We are not just offering a job but a meaningful career! Come join our passionate team!

As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.

We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!

Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!

Responsibilities

We are looking for an entry-level UX Generalist to join a talented team within our Digital Experience area. As a UX Generalist you will have an understanding of UX design and architecture principles and a strategic mind to apply them in creating clean, simple, intuitive and branded experiences. Our team collaborates with business partners and other UX teams to create innovative experiences for agents, contact centers, claims and underwriting associates as well as State Farm customers. As a UX Generalist, you will take a user centered design approach to identify user needs, conduct research, and build solutions.

We're looking for someone who:

* Has a passion for creating magical experiences and conceptually smart products that make people smile
* Is familiar with CX principles, personas, journey mapping, empathy mapping and other UX processes
* Can join a cross-disciplinary team of UX practitioners and contribute to the design of high-level experience concepts and creation of detailed UX/UI solutions
* Is a clear communicator while working with teams across the State Farm ecosystem
* Creates digital visuals that are consistent with the State Farm brand and strategy
* Articulates User Experience (UX) concepts and solutions and advocates for customer-centric designs
* Works as part of a team to execute on digital experience projects - from concept through to production

Qualifications

* Degree in UX or a similar area of study
* Familiarity with several of the following tools: Sketch, Illustrator, Photoshop, InDesign, InVision, Figma
* Understanding of the full UX and Product Lifecycle
* UX architecture knowledge/understanding
* Ability to partner with business areas to build outstanding user experiences
* Experience using design templates and pattern libraries to create interactive UX design prototypes, and/or deliver UI enhancements and visual design assets
* Familiarity building wireframes, user and task flows, rapid interactive prototypes, comps and visual design assets of varying levels of fidelity for usability evaluation and UI development needs, including minor copy writing and maintenance of associated digital artifacts and interaction pattern libraries

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