Merck & Co., Inc.

E-commerce Account Manager (Animal Health) (Remote)

Posted on: 3 Apr 2021

De Soto, KS

Job Description

Job Description

Our Animal Health Marketing team takes a customer centric perspective using customer feedback and market intelligence data. Using this data, we design, develop and deploy products, platforms, brands and marketing initiatives that ensure we can improve the health and well-being of animals everywhere.

Essential Accountabilities:

* A background in e-commerce/retail/channel account management, product management, project management, financial analysis, forecast and supply
* Excellent customer service skills that support customers and our company's Animal Healths product portfolio
* Build cross functional relationships across multiple business divisions, including legal, finance, Pharmacovigilance, brand, credit, operations and supply to support business and channel development
* Strong communication skills and ability to connect with defined accounts
* Remain knowledgeable about relevant trends and innovations in e-commerce/retail
* Creating promotional materials in tandem with our company's Animal Health business units
* Developing and executing plans for engaging customers and meeting customer needs
* Sales and Marketing skills at the account management level
* Knowledge of animal health accounts, products/markets
* Lead execution of tailored marketing campaigns for this class of trade
* Proactively identify issues and develop innovate solutions
* Manage MAP policy internally and with our external partners
* Conduct regular sales and activity analysis to determine performance of customer portfolio and identify areas for improvement
* Prepare and share client scope documents, legal contracts and coordinate billing
* Drive development of key e-commerce capabilities and support processes
* Build relationships across multiple areas at the customers organizations
* Prepare and deliver business reviews and sales presentations with customer management and internal stakeholders
* Responsible for achieving growth objectives in the U.S. and managing allocation of resources
* Ability to think both strategically and tactically with strong attention to detail
* Analyze sales activity on multi e-commerce platforms to determine product performance and identify areas of improvement
* Execute against performance targets in addition to tracking and delivering on key operational metrics and effectively managing budget
* Demonstrate Ethics & Integrity
* Drive Results
* Act with Courage & Candor
* Foster Collaboration

Professionalism

* Business & Financial Acumen
* Working Across Boundaries
* Project Management
* Productive Communication
* Problem Solving

Functional

* Customer and Market Insights
* Product Knowledge & Portfolio Management
* Customer Engagement
* Market Access

Minimum Qualifications:

Education Minimum Requirement:

Bachelors Degree required

Required Skills/Abilities:

A minimum of 5 years of account management experience within the sales and marketing area, preferably within the animal health industry.

* Ability to travel at least 50%, as needed
* Knowledge of animal health accounts, and products/markets.
* Strong collaboration skills and ability to successfully partner cross functionally with all business units, regulatory, legal and finance
* Advanced written and verbal communication
* Computer proficiency including MS Office, iPad and web applications
* Confident, self-motivated with strong sense of responsibility, able to use own judgment, take initiative and make day to day decisions
* A process-improvement driven attitude
* Must live near major airport

Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the worlds food supply and have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet.

Through our commitment to The Science of Healthier Animals, we offer veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. We invest in dynamic and comprehensive R&D resources and a modern, global supply chain. We are present in more than 50 countries, while our products are available in some 150 markets.

Who we are

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

Invent. Impact. Inspire.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Residents of Colorado

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Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one anothers thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

Travel Requirements:

50%

Flexible Work Arrangements:

Work Week

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

1
Requisition ID:R105790

Merck & Co., Inc.

Kenilworth, NJ

Merck & Co., Inc. provides healthcare solutions worldwide. It operates through four segments: Pharmaceutical, Animal Health, Healthcare Services, and Alliances. The company offers therapeutic and preventive agents to treat cardiovascular, type 2 diabetes, chronic hepatitis C virus, HIV-1 infection, intra-abdominal, fungal infection, insomnia, and inflammatory diseases. It also provides neuromuscular blocking agents; cholesterol modifying medicines; and anti-bacterial and vaginal contraceptive products.

In addition, the company offers products to prevent chemotherapy-induced and post-operative nausea and vomiting; treat non-small-cell lung, ovarian and breast, thyroid, and cervical cancer, as well as brain tumors; and prevent diseases caused by human papillomavirus, as well as offers vaccines for measles, mumps, rubella, varicella, shingles, rotavirus gastroenteritis, and pneumococcal diseases.

Further, it provides antibiotic and anti-inflammatory drugs to treat infectious and respiratory diseases, fertility disorders, and pneumonia in cattle, bovine, and swine; vaccines for poultry; parasiticide for sea lice in salmon; and antibiotics and vaccines for fishes. Additionally, the company offers companion animal products, such as ointments; diabetes mellitus treatment and anthelmintic products; products to treat fleas and ticks in dogs and cats; fertility management products for horses; vaccines for dogs, cats, and horses; and products for protection against bites from fleas, ticks, mosquitoes, and sandflies.

It has collaborations with AstraZeneca PLC; Bayer AG; Eisai Co., Ltd.; and Intec Pharma Ltd. The company serves drug wholesalers and retailers, hospitals, government agencies and entities, physicians, distributors, veterinarians, animal producers, and managed health care providers. Merck & Co., Inc. was founded in 1891 and is headquartered in Kenilworth, New Jersey.

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