Job Description

Serve as the head of Global Risk Unsecured and Digital Lending Transformation for three critical workstreams under the Risk and Control area - coordinating with the Transformation Lead for Global Consumer Risk as well as the key Centralized Risk teams and front line risk teams. These work streams are: Risk Governance Framework, New Product Approval/New Activities and Concentration Risk.

Responsibilities

* Identify, establish and maintain strong working relationships with in-Business & Function Risk/ Control Leads, Work Stream Leads, and the CROs Transformation Leader & their team
* Define scope, target state, and success criteria for the specified transformation work streams related to Retail Credit risk & controls
* Provide review and challenge of work streams defined scope, target state, and success criteria to ensure it fully addresses supervisory expectations and underlying issues and root causes, and is embedded in a broader strategic vision
* Look across programs and initiatives to identify related and interdependent elements and provide recommendations, where needed, for combining or connecting programs and initiatives to achieve greater effectiveness and efficiency
* Identify critical interdependencies among programs
* Identify and address related scope across programs, other initiatives, and existing frameworks
* Identify, size, and address, where necessary, critical delivery interdependencies within, and across, programs
* Track milestone dependencies across programs and escalate and address milestone delays, as needed
* Escalate interdependencies that may put work streams at risk, as needed
* Oversee and accelerate execution
* Escalate significant transformation issues in a timely manner
* Ensure closure and change management
* Perform end-to-end review and challenge of work stream deliverables to confirm quality and adequacy of deliverables against target state
* Ensure sustainability of changes through appropriate capability-building and implementation of best practice change management
* Escalate concerns related to program closure and/or sustainability, as needed
* Manage and coordinate key credit risk management governance processes/forums

Qualifications & Leadership Characteristics:

* Broad experience in transformation roles related to risk management
* Seasoned consumer Risk manager
* Specific subject matter expertise regarding transformation and program management disciplines and a broad and deep business understanding of the types of products and services Citi GCB offers
* Track record of managing internal relationships and demonstrated experience in leading sustained change and change management efforts
* Well-developed listening skills and a strong ability to engage at the senior management level
* Articulate and effective communicator, both orally and in writing
* Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests
* Strong leadership skills with a proven track record in driving positive and sustained change
* Ability to create and articulate sense of purpose and common vision for Risk management
* Continuous improvement mind-set assess impact of actions and adjust as needed; simplify and standardize at every opportunity
* Understand how your work contributes to other work across Citi / understand downstream impacts of decisions made
* Proactively seek opportunities to enhance and strengthen infrastructure and controls in a way that: drives value, enables the build of better product and services and balances risks and returns/growth
* Partner across all stakeholderscontrol functions, the business in a way that demonstrates collective obligation on managing risk through appropriate controls
* Process re-engineering and improvement mind-set with ability to identify and solve for root cause rather than symptoms; address problem solving and opportunities in a holistic way/break down organization silos
* Continuously seek out opportunities to improve products and services; learn from mistakes
* Empower the organization and employees to execute without oversight
* Seek out diverse perspectives and skill sets recognizing that the power of Citi is the sum of its parts
* Constructively challenge others at all levels and across boundaries to deliver better results; invite challenge
* Fully commit to decisions once made
* Be comfortable communicating reality both positive and negative - honestly, openly and directly
* Work across teams and boundaries, regardless of titles and roles, to deliver the full value of Citi to clients

Education:

Bachelors/University degree, Masters degree preferred

Knowledge, Experience and Qualifications:

* 15+ years of experience in consumer lending risk management in a global organization
* Proven subject matter expertise in credit risk management
* Demonstrated success in managing risk policy/strategy

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Job Family Group:

Risk Management

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Job Family:

Risk Policy

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Time Type:

Full time

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