Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
Position Summary
The Account Manager is responsible for the day-to-day account management for small to mid-sized clients that are routine/moderately complex client accounts.
Essential Duties and Responsibilities:
* Leads appropriate resources to address the client's risk/capital management needs
* Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers
* May coordinate the work of administrative support and customer service
* May support an Account Executive or a Broker Producer and is the first line of contact when the Account Executive or Broker/Producer is not available
* Responsible for the day-to-day account management for routine/ moderately complex client accounts
* Prepares reporting and analysis for client investment portfolio
* Prepares proposal support for prospect presentations
* Ensures securities compliance for client reporting and records, interactions, presentations, proposals, marketing, and more
Preferred skills include: Intermediate level Excel, Word, and PowerPoint
Required:
* Bachelors degree plus 3 or more years client coordination and/or claims management experience
--OR--
High School diploma/GED with 8 or more years client coordination and/or claims management experience
* Appropriately licensed and/or certified
* Able and willing to travel approximately 25% of the time, or less
* Working knowledge of Microsoft Windows applications and MS Office
Work Traits:
* Excellent verbal and written communication skills
* Critical thinking and good judgment to quickly determine and prioritize key issues
U.S. Eligibility Requirements:
* Interested candidates must submit an application and resume/CV online to be considered
* Must be 18 years of age or older
* Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
* Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
* Must be willing to execute Gallaghers Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure
Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.
Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Additional Information
Rolling Meadows, IL
Founded in 1927 in a small office with only a handful of employees, Arthur J. Gallagher (NYSE: AJG) has grown to a multi-billion dollar Fortune 500 company. Gallagher provides insurance, risk management, and consulting services to businesses, communities, and people across the globe. We work with our other brands and outside industry partners to provide the most client-centric, expertise-driven solutions.
We are an international sales and marketing company that plans and administers cost-effective, differentiated property/casualty and human resource risk management programs as brokers, consultants, and third-party administrators.
Our mission is:
TO: Provide superior, cost-effective risk management products· and services that meet the ever-changing needs of our current and prospective clients, while continuing to strive for the highest professional excellence in the delivery of those products and services.
TO: Provide our employees with an opportunity for professional growth, personal satisfaction, and financial security.
TO: Build and maintain long-lasting, consistent, honest, and profitable relationships with our insurance markets that we recognize play a crucial role in meeting our clients’ risk management needs.
TO: Grow shareholder value by increasing our· client base, dedicating ourselves to increased productivity, profitability, and professionalism resulting in long-term earnings-per share growth.
We will accomplish our mission with the kind of leadership that will ensure perpetuation of our corporate culture and to create and maintain a "Gallagher Team" that is the very best at what we do.