DESCRIPTION
JOB DESCRIPTION
The Loss Prevention Specialist (LPS) is a critical hourly position in the Amazon Global Specialty Fulfillment (GSF) network. The Loss Prevention Specialist leads the effort to efficiently and effectively investigate and address various patterns of loss, manages contracted security services and physical-security systems, and provides overall protection efforts (lives, buildings, equipment, inventory, data, and intellectual property) within a specific geographic region. The LPS reports directly to the Loss Prevention Manager or Regional Loss Prevention Manager responsible for their region, and aids them in supporting multiple leadership teams and business units across the network.
Key responsibilities include:
Enhance, track, and report on metrics which are key performance indicators, help drive shrink reduction strategies and process improvements to ultimately reduce financial loss
Drive investigations of internal and external theft, fraud, and other loss, and conduct interviews when appropriate
Oversee performance and effective deployment/function of all security services team members
Partner with Human Resources and Safety teams to respond effectively to internal and external threats, workplace violence, and crisis situations in which emergency response is required
Support launch teams to ensure new buildings are compliant with Amazon physical security and inventory control standards
Coordinate with local vendors and specialized internal teams to ensure the performance, upkeep, and maintenance of all physical-security hardware
Serve as departments liaison and security subject-matter expert on site leadership teams; collaborate with individual site leadership to drive program compliance
Develop strategic relationships with local law enforcement, and enlist their support to resolve external intrusion threats
Monitor logistics metrics via Excel, Tableau, and other database platforms; identify problematic discrepancies and investigate accordingly
BASIC QUALIFICATIONS
Basic Qualifications
Three-plus years experience in security services, law enforcement, loss prevention, asset protection, internal auditing, risk management, inventory control, quality assurance, or other related fields OR a Bachelors degree
Basic operational familiarity with MS Office Professional Suite, including intermediate knowledge of Excel, Outlook, PowerPoint, and Word
Must be flexible to work weekends and/or overnight shifts as necessary
High school diploma or equivalent
Able to work in an industrial environment that requires walking up to five miles a day and ability to lift up to 20 pounds
PREFERRED QUALIFICATIONS
Preferred Qualifications
Previous experience in supply chain logistics, security management, law enforcement, data analysis, or other pertinent fields
Strong operational familiarity with all Microsoft Office configurations, including Word, Excel, and PowerPoint
Previous experience conducting internal/external investigations, and previous interviewing/interrogation experience, preferably Wicklander-Zulawski certification
Bachelor's degree or on track to obtaining a Bachelors degree in less than one year
Experience working in logistics environments, warehouse or distribution center services
Experience mitigating/addressing workplace violence, conducting threat assessments, and triaging security concerns
Awareness and implementation of best practices related to the utilization of physical-security systems, investigation techniques, effective oversight of contract security officers, and distribution-center loss-mitigation techniques
Demonstrated ability to work independently with off-site supervision
Must have strong oral and written communication skills
Comfortable thriving in a fast-paced and ambiguous environment
Analytical experience in performance based, action and results oriented setting
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Amazon offers competitive packages including comprehensive health care, 401(k), restricted stock units, growth potential and a challenging and exciting work environment.
Seattle, WA
Amazon.com, Inc. engages in the retail sale of consumer products and subscriptions in North America and internationally. The company operates through three segments: North America, International, and Amazon Web Services (AWS) segments. It sells merchandise and content purchased for resale from third-party sellers through physical stores and online stores.
The company also manufactures and sells electronic devices, including Kindle e-readers, Fire tablets, Fire TVs, and Echo devices; provides Kindle Direct Publishing, an online service that allows independent authors and publishers to make their books available in the Kindle Store; and develops and produces media content.
In addition, it offers programs that enable sellers to sell their products on its Websites, as well as their own branded Websites; and programs that allow authors, musicians, filmmakers, skill and app developers, and others to publish and sell content. Further, the company provides compute, storage, database, and other AWS services, as well as compute, storage, database offerings, fulfillment, publishing, digital content subscriptions, advertising, and co-branded credit card agreement services.
Additionally, it offers Amazon Prime, a membership program, which provides free shipping of various items; access to streaming of movies and TV episodes; and other services. It serves consumers, sellers, developers, enterprises, and content creators. Amazon.com, Inc. has a strategic partnership with Volkswagen AG. The company was founded in 1994 and is headquartered in Seattle, Washington.